What are the responsibilities and job description for the Salesforce Analyst position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Theron Partners Inc., is seeking the following. Apply via Dice today!
Job Title: Salesforce CRM Analyst
Location: Troy, MI
Duration: 12 Months Contract
Schedule: Remote Role with Travel (1-2 times a quarter, or more or less as projects require)
Job Description:
Required Qualifications:
Job Title: Salesforce CRM Analyst
Location: Troy, MI
Duration: 12 Months Contract
Schedule: Remote Role with Travel (1-2 times a quarter, or more or less as projects require)
Job Description:
Required Qualifications:
- 4 years of experience as a Salesforce Analyst.
- Strong knowledge of Salesforce Sales Cloud capabilities (workflows, flows, reports, dashboards, page layouts)
- Experience analyzing and improving end-to-end sales processes and CRM systems
- Ability to create user stories, process flows, and functional documentation
- Hands-on experience with configuration and testing in Salesforce environments
- Understanding of managed packages vs. custom-built solutions
- Experience with business process automation and orchestration tools
- Familiarity with third-party platforms such as Smartsheet, Monday.com, or similar tools
- Working knowledge of technical concepts including:
- Apex (basic understanding)
- APIs and integrations
- JSON and data structures
- Data models and relational tables
- Salesforce certifications (e.g., Administrator, Advanced Administrator, or Business Analyst)
- Experience with Salesforce Lightning Experience and mobile optimization
- Exposure to integration tools (e.g., MuleSoft) or middleware platforms
- Experience in Agile or hybrid delivery environments