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NOC Engineer / NOC Analyst Job Description Role Summary Responsible for 24x7 monitoring, incident management, and operational support of a large-scale hybrid infrastructure including servers, virtualization platforms, storage systems, network devices, and applications.
Required Skills Technical Skills Strong knowledge of: o Windows & Linux server administration (basic troubleshooting L1 and L 1.5) o Virtualization: VMware & Nutanix ( L1 & L 1.5) o Storage systems: SAN/NAS, Isilon, Quantum or similar PB-scale storage o Networking fundamentals: TCP/IP, DNS, VPN, Firewalls, Load Balancers (F5) (L1 an L1.5) Experience with monitoring tools (New Relic, Splunk Nagios, Zabbix, Dynatrace, SCOM, etc.) Understanding of ITSM tools (ServiceNow preferred) for incident, change, and problem management. Rubrik backup management tool. Operational Skills Incident management and escalation handling in 24x7 environments Strong troubleshooting and analytical skills Ability to correlate infrastructure, network, and application issues Strong communication and coordination skills Ability to work under pressure in critical outage scenarios Good documentation and reporting skills
Local onsite; 24x7 rotational shifts (including weekends and on-call support) M-Sun 5a-5p PT 12 HOUR SHIFTS
NOC Engineer / NOC Analyst Job Description Role Summary Responsible for 24x7 monitoring, incident management, and operational support of a large-scale hybrid infrastructure including servers, virtualization platforms, storage systems, network devices, and applications.
Required Skills Technical Skills Strong knowledge of: o Windows & Linux server administration (basic troubleshooting L1 and L 1.5) o Virtualization: VMware & Nutanix ( L1 & L 1.5) o Storage systems: SAN/NAS, Isilon, Quantum or similar PB-scale storage o Networking fundamentals: TCP/IP, DNS, VPN, Firewalls, Load Balancers (F5) (L1 an L1.5) Experience with monitoring tools (New Relic, Splunk Nagios, Zabbix, Dynatrace, SCOM, etc.) Understanding of ITSM tools (ServiceNow preferred) for incident, change, and problem management. Rubrik backup management tool. Operational Skills Incident management and escalation handling in 24x7 environments Strong troubleshooting and analytical skills Ability to correlate infrastructure, network, and application issues Strong communication and coordination skills Ability to work under pressure in critical outage scenarios Good documentation and reporting skills
Local onsite; 24x7 rotational shifts (including weekends and on-call support) M-Sun 5a-5p PT 12 HOUR SHIFTS