Microsoft 365 System Administrator

JOB TITLE: Microsoft 365 System Administrator

JOB LOCATION: Providence, RI Or West Greenwich, RI

WAGE RANGE*: $40-42/hr.

JOB NUMBER: 25-03494

REQUIRED EXPERIENCE:

Technical Skills Required

Hard Skills:

• Bachelor's degree (or equivalent combination of training/experience in IT management)
• 2-4 years' experience with:
• Power Automate & Power BI
• Advanced Web Parts (programming, scripting)
• PowerShell (strong plus)
• IT Service Management (ITSM) / Customer Experience support
• Strong knowledge of SharePoint Online administration and best practices
• Hands-on experience with Microsoft 365 and associated services, including Teams and OneDrive
• Familiarity with Microsoft Power Platform
  
  

Soft & Analytical Skills:

• Strong written and verbal communication skills, with ability to collaborate cross-functionally
• Detail-oriented, with strong analytical and critical thinking skills
• Consistently able to meet deadlines and handle multiple priorities
  
  

Job Description

Overview:

We are seeking a skilled Microsoft 365 System Administrator to join our Managed Service Provider team. The ideal candidate will manage, maintain, and optimize Microsoft 365 services, focusing on SharePoint, Power Platform, and ITSM administration.

Responsibilities:

Platform Administration

• Monitor and manage SharePoint Online services, including permissions, compliance, and access controls
• Configure and administer SharePoint Online, OneDrive, and O365 environments, including programming advanced Web Parts
• Collaborate with ITSM administrators to support development and administration activities
  
  

Governance & Compliance

• Implement and enforce governance policies (permissions management, site provisioning, compliance standards)
• Support audits, compliance initiatives, and risk assessments related to SharePoint data governance
  
  

User Support & Training

• Respond to SharePoint-related incidents and service requests
• Collaborate with business units to provide training and drive adoption of Microsoft 365 tools
• Develop and maintain documentation on SharePoint configurations, policies, and procedures
  
  

Integration & Enhancements

• Co-manage integration with Microsoft 365 services (OneDrive, Teams, Power Automate, Power BI)
• Design and maintain advanced reports and dashboards
  
  

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

• While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
  
  

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