What are the responsibilities and job description for the Help Desk/Desktop Support Analyst position at Jobs via Dice?
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Description
Robert Half is searching for a Help Desk Support Technician to support a wellness/fitness client in Bellevue, WA! This primary responsibility of this Help Desk Support Technician is resolving incoming issues as received and work in a team environment offering excellent customer service with strong technical skills.
Duration: Long-term contract
Schedule: Monday-Friday (8AM-5PM)
Location: Bellevue, Washington (100% Onsite
Job responsibilities:
Minimum of 2 years of experience in help desk or desktop support roles.
Proficiency in Active Directory and Microsoft Windows operating systems (Windows 10 and 11).
Strong troubleshooting skills for both hardware and software issues.
Experience with service desk ticketing systems, such as Spiceworks.
Ability to manage and document IT-related products and configurations.
Excellent communication and customer service skills.
Capability to work independently and collaboratively in a fast-paced environment.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Description
Robert Half is searching for a Help Desk Support Technician to support a wellness/fitness client in Bellevue, WA! This primary responsibility of this Help Desk Support Technician is resolving incoming issues as received and work in a team environment offering excellent customer service with strong technical skills.
Duration: Long-term contract
Schedule: Monday-Friday (8AM-5PM)
Location: Bellevue, Washington (100% Onsite
Job responsibilities:
- Provide on-site technical support for hardware and software.
- Provide end user desktop and networking support with other technicians via phone, email, and in person to a user base.
- Respond to calls, and email requests, for technical, desktop, and server support by working troubles tickets as directed.
- Setup and maintain printer queues for each site; evaluate the overall printing process.
- Perform other tasks as assigned.
Minimum of 2 years of experience in help desk or desktop support roles.
Proficiency in Active Directory and Microsoft Windows operating systems (Windows 10 and 11).
Strong troubleshooting skills for both hardware and software issues.
Experience with service desk ticketing systems, such as Spiceworks.
Ability to manage and document IT-related products and configurations.
Excellent communication and customer service skills.
Capability to work independently and collaboratively in a fast-paced environment.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.