What are the responsibilities and job description for the End User/VMware Desktop Engineer position at Jobs via Dice?
End User Computing Consultant, VMWare
Chicago, IL (Onsite 3 days/week)
W2 Position
Qualifications: Ability to communicate technical concepts clearly in written and verbal form to audiences ranging from end users to executive leadership.
Chicago, IL (Onsite 3 days/week)
W2 Position
- Package and deploy applications for the end user environment using VMware AppStacks.
- Manage and preserve end user profile settings using VMware UEM/DEM.
- Troubleshoot application installation, performance, and runtime issues across desktop and mobile environments.
- Maintain OS base builds including feature updates, software patches, and vulnerability remediation.
- Lead and support meetings with Business, IT, and Security stakeholders to define requirements and communicate environment changes.
- Identify and drive innovation in the end user experience; challenge legacy processes with data-driven proposals.
- Apply expert-level knowledge of EUC concepts, processes, and procedures to complex technical assignments.
- Design and implement automation solutions within the end user experience space.
- Design, develop, debug, and implement software in support of end user engineering objectives.
- Troubleshoot production issues related to desktop and mobile software applications.
- Resolve systems integration, compatibility, and multi-platform challenges.
- Evaluate and recommend application software packages, integration approaches, and testing tools.
- Provide tactical and strategic input on the overall End User experience roadmap.
- Participate in on-call support rotation per assigned schedule.
- Document changes, policies, procedures, and architecture diagrams.
- Provide cross-training and mentoring to team members.
- Project manage and lead multiple concurrent projects across varying sizes and timelines.
Qualifications: Ability to communicate technical concepts clearly in written and verbal form to audiences ranging from end users to executive leadership.
- Structured problem-solving skills with ability to articulate issues, root causes, solution options, and recommended path forward.
- Experience leading or managing at least one cross-functional project from initiation through delivery.
- Comfortable working independently with minimal supervision while also contributing as part of a team.
- Available for on-call rotation per team schedule.
- Experience in a regulated financial services or capital markets environment preferred.
- Familiarity with ITIL service management practices preferred.
- Experience with enterprise observability or monitoring tools preferred.
- Demonstrated ability to package applications using VMware AppStacks for VDI environments.
- Ability to configure and manage VMware UEM/DEM for end user profile and environment settings.
- Proven ability to troubleshoot and resolve desktop and mobile application issues in a production enterprise environment.
- Proven experience maintaining OS base builds including security patching and vulnerability remediation.
- Ability to design, write, and deploy automated workflows or scripts that measurably reduce manual effort.
- Bachelor’s degree in Computer Science, Information Technology, or a directly related field, or a minimum of 4 years of equivalent professional experience.
- Minimum 3 years of hands-on experience supporting Windows desktop OS environments (Windows 10/11 in an enterprise domain).
- Minimum 3 years of experience deploying applications across enterprise desktops using modern tools.
- Minimum 3 years of experience writing and maintaining scripts in PowerShell, Python, Bash, or VBScript.
- Minimum 3 years of experience packaging software for enterprise deployment.
- Minimum 2 years of experience with Windows profile management.
- Minimum 2 years of hands-on experience building and maintaining a VDI environment using VMware Horizon.
- Minimum 1 year in a desktop engineering or dedicated end user experience engineering role.
- VMware Certified Professional – Desktop and Mobility (VCP-DTM) and Microsoft Modern Desktop Administrator (MD-102) preferred.