Desktop Support

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Stellar Professionals LLC, is seeking the following. Apply via Dice today!

We are looking for a versatile Desktop Support who can bridge the gap between traditional desktop support and modern cloud infrastructure. If you are a problem-solver with a mix of hardware, networking, and automation skills, we want to hear from you!

Position Details

• Location: Conyers, GA (Metro Atlanta)
• Work Arrangement: 100% Onsite
• Interview Process: In-Person Only
  
  

Key Responsibilities

• Cloud & Automation: Maintain scalable cloud environments using AWS CLI and Terraform.
• Infrastructure Support: Manage Active Directory (DNS, DHCP, Group Policy) and resolve TCP/IP network issues.
• End-User Support: Troubleshoot Windows 10/11, laptops, scanners, and A/V equipment.
• Incident Management: Monitor and resolve tickets via ServiceNow to ensure minimal downtime.
• Modernization: Assist in digitizing common tasks and recommending hardware/software improvements.
  
  

Mandatory Requirements

• Certification: You MUST hold a valid professional certification (e.g., A , Network , Cloud , or equivalent). Proof of certification is required for application.
• Cloud Skills: 2 years of experience with AWS CLI and Terraform.
• Ticketing: 2 years of experience using ServiceNow.
• Networking: Strong knowledge of TCP/IP, DNS, and DHCP.
• Education: Bachelor's degree 3 years of experience (or Associate's 5 years).
• Local Status: Must be local to the Metro Atlanta area.
  
  

Preferred Competencies

• Experience with lobby management software or dash cam systems.
• Excellent communication skills-the ability to explain technical concepts in "business-friendly" language.
• A goal-oriented mindset with the patience to support a variety of internal users.