What are the responsibilities and job description for the Desktop Support Analyst position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, MRoads, is seeking the following. Apply via Dice today!
- Strong knowledge of Windows, Mac and iOS operating systems.
- Provide second-level technical support to end-users, ensuring prompt resolution of hardware and software issues.
- Install, configure, and troubleshoot desktops, laptops, and peripheral devices.
- Excellent problem-solving and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience in MDM tools such as Intune, Jamf, Airwatch (Workspace ONE UEM).
- Experience in Active Directory.