What are the responsibilities and job description for the Deskside Support Technician position at Jobs via Dice?
job summary:
We are looking for a highly-motivated technician looking to support end-users in a fast paced environment.
location: Newport Beach, California
job type: Solutions
salary: $31 - 32 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
Install, Configure And Troubleshoot Both In-House And Third-Party Applications
Install Configure And Troubleshoot Computer Hardware On Laptops And Desktops
Configure And Support Mobile Devices Including iPhones, iPads And Other Peripheral Devices
Image, Configure And Deploy Desktops And Laptops To End Users
Engage With And Escalate Tickets To Senior Technicians
Work With Other IT Teams On Projects And Cases
Other Physical Work On Site When Needed (Deploy/Move Equipment, Etc.)
Troubleshoot Connectivity Issues With Users Onsite and Remote
Setup, Configure And Troubleshoot Virtual Machines
Complete Other Tasks As Necessary
Support The IT Walkup Area Where End Users Come to Get Their Issues Resolved
qualifications:
Job Requirements -
Experience With ServiceNow Is a Plus
IT Certifications Are a Plus
Completed Training Courses/Boot Camps Are a Plus
skills:
Desktop Support,Problem Solving,User Assistance,Imaging
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are looking for a highly-motivated technician looking to support end-users in a fast paced environment.
location: Newport Beach, California
job type: Solutions
salary: $31 - 32 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
Install, Configure And Troubleshoot Both In-House And Third-Party Applications
Install Configure And Troubleshoot Computer Hardware On Laptops And Desktops
Configure And Support Mobile Devices Including iPhones, iPads And Other Peripheral Devices
Image, Configure And Deploy Desktops And Laptops To End Users
Engage With And Escalate Tickets To Senior Technicians
Work With Other IT Teams On Projects And Cases
Other Physical Work On Site When Needed (Deploy/Move Equipment, Etc.)
Troubleshoot Connectivity Issues With Users Onsite and Remote
Setup, Configure And Troubleshoot Virtual Machines
Complete Other Tasks As Necessary
Support The IT Walkup Area Where End Users Come to Get Their Issues Resolved
qualifications:
Job Requirements -
- 1 years experience in an IT support environment
- Strong Organizational Skills
- Strong Interpersonal Skills
- Strong Customer Service Skills
- Strong Team Mentality
- Strong Annotation Skills
- Strong Problem-Solving Skills
Experience With ServiceNow Is a Plus
IT Certifications Are a Plus
Completed Training Courses/Boot Camps Are a Plus
skills:
Desktop Support,Problem Solving,User Assistance,Imaging
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Salary : $31 - $32