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We are seeking a highly skilled and detail-oriented Revenue Cycle Management (RCM) Business Analyst with a strong focus on requirements gathering. The ideal candidate will bridge the gap between business stakeholders and technical teams to identify, define, and document system and process requirements. You will ensure that RCM systems and workflows align with financial goals, compliance standards, and operational efficiency.
Key Responsibilities
We are seeking a highly skilled and detail-oriented Revenue Cycle Management (RCM) Business Analyst with a strong focus on requirements gathering. The ideal candidate will bridge the gap between business stakeholders and technical teams to identify, define, and document system and process requirements. You will ensure that RCM systems and workflows align with financial goals, compliance standards, and operational efficiency.
Key Responsibilities
- Requirements Gathering & Analysis: Act as a primary liaison between billing, finance, and IT teams to capture detailed business requirements.
- Stakeholder Engagement: Conduct interviews, workshops, and surveys to identify pain points and opportunities within the revenue cycle.
- Documentation: Develop use cases, user stories, and maintain a detailed requirements traceability matrix.
- Workflow Mapping: Analyze and map current and future state processes using process flow diagrams to align with business objectives.
- Technical Collaboration: Work closely with development teams to translate requirements into functional specifications.
- User Acceptance Testing (UAT): Develop test cases and coordinate UAT efforts to ensure deliverables meet business needs.
- Training & Support: Collaborate with training teams to develop materials and provide ongoing support to RCM teams for successful system adoption.
- Education: Bachelor s degree in Business, Healthcare Administration, Finance, Information Systems, or a related field.
- Experience: 5 years of experience as a Business Analyst in healthcare, specifically within the Revenue Cycle Management (RCM) domain.
- Domain Knowledge: Strong understanding of billing, coding, insurance claims, and reimbursement methodologies.
- Technical Skills: Proficiency in creating use cases, user stories, and business process models.
- Soft Skills: Excellent analytical, problem-solving, and communication skills to translate technical info into business-friendly terms.
- Tools: Familiarity with RCM software and Business Process Management (BPM) tools is a plus.