What are the responsibilities and job description for the Application Support Engineer position at Jobs via Dice?
RESPONSIBILITIES:
Kforce has a client that is seeking an Application Support Engineer in Fremont, CA onsite 5 days per week for 6-12 month contract.
Summary:
The Application Support Analyst is responsible to provide successful implementation and management of services (applications) in the production environments. This person will provide Level II support to ensure the service meets the quality, security and compliance standards, providing the documentation for the ongoing support and maintenance of the systems.
Duties:
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking an Application Support Engineer in Fremont, CA onsite 5 days per week for 6-12 month contract.
Summary:
The Application Support Analyst is responsible to provide successful implementation and management of services (applications) in the production environments. This person will provide Level II support to ensure the service meets the quality, security and compliance standards, providing the documentation for the ongoing support and maintenance of the systems.
Duties:
- L1-L3 application support (not infrastructure)
- Troubleshoot production issues and perform root cause analysis
- Heavy SQL querying to investigate data and application issues
- Read, understand, and make minor backend code fixes when needed
- Work in a fast-paced production support environment
- Participate in on-call rotation after ramp-up period
- Collaborate with internal users and external vendors/suppliers
- Proven experience in application/production support (L1-L3)
- Experience owning issues end-to-end in a ticket-based environment
- Ability to troubleshoot across application, data, and user issues
- Experience reading, debugging, and making small fixes in backend code
- Preferred: .NET / C#
- Acceptable: Java or Python (must be able to ramp quickly)
- Experience working with: APIs; Stored procedures
- Ability to identify root cause, not just symptoms
- Validate with SQL
- Analyze logs
- Review code and system behavior
- Monitoring tools: Splunk or Grafana or any other
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.