Technology Infrastructure Datacenter Specialists, Mid-Level

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Job Summary:

HSBC is a global banking and financial services organization that aims to open up new opportunities for its customers. The Technology Infrastructure Datacenter Specialists role involves managing the installation and decommissioning of hardware in Data Centers, ensuring quality service, and liaising with stakeholders to meet customer expectations.

Responsibilities:

• Ensure correct installation, change, move or demise process and procedure is followed always, and quality maintained to provide the best service possible to both internal and external customers

• Identify solutions to problems and mitigates risk based on sound judgment

• Assist in the evaluation of technical products and solutions in support of the technical strategy. This incorporates hardware, software and infrastructure products used in both a mainframe and office environment

• Undertake the build and testing of hardware and software components. This incorporates all system components and inter-connectivity both internally and to other platforms

• Undertake problem investigation and recovery

• Point of contact for all installations, moves, changes and demises within data centre(s)

• Audit, Disposals of hardware, environment of computer room and Data centre’s, occasional stakeholder and relationship management, utility (space, power, cooling etc) sustainability

• Aperture data integrity

• Stock Management, inward/outward management of equipment and materials

Qualifications:

Required:

• Installation, migration and demise of IT equipment within Data Centres

• Awareness of service management techniques including Problem, Change and Incident management

• Understanding of data network and cabling technologies, principles and products

• General overview as to how a computer room floor is laid out and how modern server, storage and network infrastructure is integrated

• Demonstrated ability to rapidly build relationships with key stakeholders

• An awareness of IT(Information Technology) hardware, software, operations and networks

• A track record of overseeing delivery of complex programmes and projects

• Proven technical awareness in an IT role

• Awareness of risk management

• Personal Computer / Office skills (Word, Excel, Outlook, Teams etc)

Company:

HSBC is a banking and financial services organization that offers a range of services such as investment banking and asset management. Founded in 1865, the company is headquartered in London, England, GBR, with a team of 10001 employees. The company is currently Public Company.