Software Test Engineer II - Salesforce

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Job Summary:

Qualtrics is a leader in Experience Management, providing software solutions to enhance customer interactions across various sectors. The Salesforce Quality Test Engineer will be responsible for ensuring the quality and stability of the Salesforce platform by designing and executing test plans and cases, collaborating with teams, and contributing to quality assurance best practices.

Responsibilities:

• Collaborating closely with developers, business analysts, and other stakeholders to understand requirements and acceptance criteria to ensure comprehensive test coverage.

• Designing and executing various types of testing, including functional, regression, integration, and user acceptance testing, to identify and document defects effectively.

• Utilizing testing tools and methodologies to streamline the testing process and improve efficiency.

• Analyzing test results, identifying root causes of defects, and working with the development team to ensure timely resolution.

• Contributing to the establishment and maintenance of quality assurance best practices and standards within the Salesforce development team.

• Develop comprehensive test plans and test cases based on business requirements and technical specifications.

• Execute manual and automated test scripts, meticulously documenting test results and any defects found.

• Identify, track, and manage defects using appropriate defect tracking tools, ensuring clear and concise reporting.

• Collaborate with developers and business analysts to reproduce, troubleshoot, and verify bug fixes.

• Participate in requirement reviews and design discussions to provide feedback on testability and potential quality risks.

• Contribute to the development and maintenance of test data and test environments.

• Perform regression testing to ensure that new changes do not negatively impact existing functionality.

• Assist in user acceptance testing (UAT) by providing support and guidance to end-users.

Qualifications:

Required:

• 3 years of experience in software quality assurance, with a focus on testing Salesforce applications.

• Solid understanding of Salesforce functionality, configuration, and development concepts.

• Experience in designing, developing, and executing test plans and test cases for various types of testing.

• Familiarity with testing tools and methodologies, such as Jira, TestRail, Selenium (or other automation tools), and agile testing practices.

• Strong analytical and problem-solving skills with a keen attention to detail.

• Excellent communication and collaboration skills to work effectively within a team environment.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Preferred:

• Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder, are a plus.

Company:

Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform. Founded in 2002, the company is headquartered in Provo, Utah, USA, with a team of 5001-10000 employees. The company is currently Public Company. Qualtrics has a track record of offering H1B sponsorships.