Product Assistant, Mid-Level

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Job Summary:

2San is a global diagnostics company that focuses on innovative home-testing and diagnostic solutions for healthcare. The Product Assistant will support the Product Team by driving product development, managing projects, and ensuring effective communication across teams to enhance product delivery and market insights.

Responsibilities:

• Be a brand champion, ensuring global consistency in accordance with brand guidelines and messaging across all channels and countries

• Supporting the product team with new product development•(non-software related)•

• Project management and ensuring that actions and deadline are met

• Review and improvement of NPD processes•(non-software related)•

• Ownership of Product stages of NPD process •(non-software related)•

• Collaborating with Regulatory, Marketing, Sales, Operations teams

• Attention to detail and proactive approach

• Agreeing upcoming products priority and configuration with Sales team

• Attending the cadence of meetings to agree product submissions with Quality and Regulatory team and planning accordingly to meet deadlines.

• Ensuring complete and accurate Product Information product launches.

• Regional reporting and updates as required

• Review regional sales data to analyse market trends to identify new opportunities and ideas.

• In-region mystery shopping and Research for competitor review.

• Complete Product setup and registration in internal systems and third parties•(non-software related)•

• Preparation of correspondence, presentations, and reports

• Support for the Sourcing team on Relationship Management with Suppliers

Qualifications:

Required:

• Experience in a product, marketing, or project support role

• Experience supporting New Product Development (NPD) processes, including pre-sales stages and product launch readiness (non-software related)

• Strong project coordination skills, with the ability to manage timelines, cross-functional communication, and critical paths

• Excellent attention to detail and a proactive approach to improving workflows and maintaining accurate product documentation

• A minimum of 3 years post qualified experience in product management role, preferably within a start-up or scale up environment.

• Proficient in the use of the MS Office suite

• Experience within a fast-paced and high energy environment

• An aptitude for executing business improvement initiatives

• Experience troubleshooting problems and providing recommendations on overcoming challenges

• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround

• Able to maintain a high level of integrity and discretion in handling confidential information

• Excellent judgment is essential.

• Ability to switch gears at a moment’s notice

• High-impact communication skills with the ability to influence

• Ability to nurture collaborative relations

• Relentless focus on stakeholder needs and service excellence

• Ability to work under pressure with a positive 'can do' attitude

• Superb time management, analytical, decision-making, and problem-solving skills

Company:

2San is a leading global distributor of high quality, fully certified medical consumables, PPE, cleaning, and infection control systems. Founded in 2020, the company is headquartered in Norwood, Massachusetts, USA, with a team of 51-200 employees. The company is currently Growth Stage.