Lead Product Manager (Platform)

Jobright.ai is an AI-powered career platform that helps you discover verified jobs directly from employer sites across the U.S. and tailor your applications with ease. Please note: Jobright is not a staffing agency and does not hire for these roles directly.

Job Summary:

Headspace is a company dedicated to providing lifelong mental health support through innovative technology and evidence-based content. They are seeking a Lead Product Manager for the Platform team to define and execute the strategy behind foundational systems that enhance partner and internal experiences, while driving measurable business value.

Responsibilities:

• Define and Champion the B2B Platform Vision : Develop and communicate a clear, strategic product vision that supports long-term growth and partner satisfaction.

• Drive Business Planning and Strategic Roadmaps : Own the roadmap for Headspace’s B2B platform, balancing short-term business needs with long-term scalability.

• Deliver Cross-functional Impact : Collaborate with Engineering, Design, Commercial, Marketing, and Care Operations to define, prioritize, and launch impactful platform initiatives.

• Lead Internal Tooling Innovation : Design scalable internal tools that streamline workflows for Customer Success, Sales, and Account Management.

• Advance Data Infrastructure : Partner with Data Engineering and Analytics to enhance the systems that drive enterprise reporting and insights.

• Resolve and Prevent Partner Escalations : Serve as the point of contact for product-related escalations, managing near-term resolutions while driving long-term improvements.

• Measure What Matters : Define success metrics for platform initiatives, evaluate performance, and continuously optimize for impact.

Qualifications:

Required:

• 7 years of experience managing complex product areas end-to-end, with a focus on systems and platforms, while being customer facing in a B2B setting.

• Mastery of prioritization, roadmapping, communication, and stakeholder influence.

• Proven ability to drive programs from concept to launch across diverse functions and priorities.

• Solid understanding of distributed systems, APIs, data pipelines, and platform architecture. Comfortable engaging deeply with engineering teams.

• Proficient in using SQL, Amplitude, Looker, or equivalent tools to inform decisions.

• Strong communication, structured thinking, and a collaborative, customer-first mindset.

• Clear, concise written and verbal communicator, especially in remote-first environments.

• Track record of shipping product improvements with measurable impact.

Preferred:

• Experience building B2B and B2B2C platforms, especially in digital health, benefits, or HR tech.

• Familiarity with enterprise reporting, onboarding workflows, and marketing automation tools (e.g., Salesforce, Marketo, Braze).

• Background in supporting multiple user personas across complex, layered data systems.

Company:

Headspace is a mental health company offering AI companionship, coaching, therapy, psychiatry, and mindfulness tools for everyday support. Founded in 2010, the company is headquartered in Santa Monica, California, USA, with a team of 501-1000 employees. The company is currently Late Stage. Headspace has a track record of offering H1B sponsorships.