What are the responsibilities and job description for the Junior Application Support Analyst – Quorum position at Jobright.ai?
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Job Summary:
Addison Group is seeking an experienced Application Support Analyst to support and maintain their Quorum ERP system, which is critical to their Accounting and Land operations. The role involves providing day-to-day support, troubleshooting application issues, and collaborating with various teams to ensure optimal performance and usability of the Quorum applications.
Responsibilities:
• Provide day-to-day support for the Quorum ERP system, including modules for Accounting, Land, and Production.
• Troubleshoot and resolve application issues, escalating to Quorum or internal IT teams as necessary.
• Serve as a liaison between business users and technical teams to interpret needs and deliver system enhancements or solutions.
• Assist with system configuration, testing, and deployment of upgrades or patches.
• Work with end users to train and support their understanding of Quorum functionality.
• Document support processes, recurring issues, and solutions for knowledge sharing.
• Identify opportunities to improve application workflows and streamline business processes.
• Collaborate with other departments to ensure data integrity and system accuracy.
Qualifications:
Required:
• 2 years of experience supporting Quorum ERP applications, particularly in Land and/or Accounting modules.
• Familiarity with oil and gas accounting principles and land administration practices.
• Strong analytical, troubleshooting, and communication skills.
• Experience working in a helpdesk, support, or business analyst capacity is preferred.
• Comfortable collaborating across multiple departments and user levels.
• Self-motivated, proactive, and team-oriented.
Preferred:
• Oil & gas industry experience is strongly preferred.
• Prior experience in upstream operations a plus.
• SQL knowledge or familiarity with reporting tools is a bonus.
Company:
Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates. Founded in 1999, the company is headquartered in Chicago, Illinois, USA, with a team of 1001-5000 employees. The company is currently Late Stage.