Client Specialist

Company Overview
Job Source USA is a staffing agency specializing in light industrial talent for manufacturing, warehouse, logistics, and distribution operations. We focus on delivering dependable workers quickly and consistently.

Our approach is built on speed, reliability, and safety. Clients trust us to solve real workforce challenges through disciplined processes, strong screening, and hands-on field support. The result is a stable, productive workforce our clients can count on.

Job Summary

The Client Specialist serves as the primary communication between Job Source USA, our light industrial clients, and our workforce. This role is responsible for managing the flow of job orders, candidate submissions, client feedback, and workforce coordination. The Client Specialist manages and grows light industrial client accounts while ensuring workforce readiness, compliance, and operational performance. The focus is on building strong client relationships, streamlining the submission and placement process, and acting as the day-to-day account manager for both clients and candidates to ensure consistent service, clear communication, and high performance in a fast-paced environment.

• Serve as the primary point of contact between Job Source USA and assigned light industrial clients.
• Act as the central communication bridge between clients and candidates, ensuring accurate, timely submissions and placement decisions.
• Manage the flow of job orders, candidate profiles, feedback, and placement updates.
• Build and expand client relationships through consistent communication and operational support.
• Receive job orders, manage priorities, and maintain client and workforce data in the ATS.
• Partner with recruiting to align candidate supply with client production demands.
• Initiate and manage background checks when required.
• Coordinate and schedule drug testing to meet client and regulatory standards.
• Prepare and format resumes to present candidates professionally, using the designated resume structure and style.

Required Qualifications

• 2 Staffing, workforce management, or industrial operations experience preferred.
• Strong written and verbal communication skills.
• Strong proficiency in Windows, Microsoft Office, and ATS systems is required.
• Proven ability to manage multiple client accounts and high-volume candidate flow.
• Demonstrated success working toward aggressive performance targets.

Desired Skills

• Strong communication skills with the ability to quickly build rapport.
• Positive, high-energy attitude with a drive to succeed.
• Self-motivated with a strong sense of ownership and accountability.
• Resilient problem-solver who performs well under pressure.
• Highly organized with strong time management and follow-through.

Why You’ll Love Working Here:

• $26/hour starting pay, based on experience
• 100% employer-paid single plan medical and dental insurance
• Matching 401(k)
• PTO
• Cell phone reimbursement
• A fast-paced, team culture