What are the responsibilities and job description for the Client Service Specialist position at Re-new Institute?
The Opportunity
Re-new Institute is not a typical medical or wellness center. We are a living ecosystem that merges advanced medicine, longevity science, energy work, and human consciousness into one experience of renewal.
We are looking for a Front Desk & Experience Guide — someone who lives in curiosity, believes in energy as the architecture of life, and finds meaning in helping others discover their own healing potential.
- Welcome every client as if they were walking into possibility itself.
- Help guests schedule, order, and navigate services across our Longevity, Wellness, Movement, Energy, and Aesthetics divisions.
- Communicate clearly, invoice accurately, and ensure the patient journey feels seamless.
- Bridge understanding — translate clinical terms into human language and energetic connection.
- Participate in team learning about quantum science, consciousness, and heart-brain coherence.
- Grounded in kindness, presence, and curiosity.
- Naturally intuitive, organized, and reliable.
- You sense that everything — from conversation to technology — is energy in motion.
- You’re excited to learn how quantum theory, frequency, and neuroscience shape human healing.
- You believe the role of “front desk” is the front line of human connection.
Because you want to be part of a team that is quietly, deliberately changing the story of medicine — from treating symptoms to awakening wholeness.
When you apply, we’ll invite you to answer one question:
Why do you want to join Re-new Institute?Then, we’ll guide you through the 5 Why’s to uncover your deepest reason:
- Why does that reason matter to you?
- Why now?
- Why do you believe Re-new is the right place for it?
- Why does this align with who you are becoming?
- Why does the world need you to do this?
If your final answer sounds like “to change healthcare, change medicine, or change the world,” we can’t wait to meet you.