What are the responsibilities and job description for the Human Resources Coordinator- Bilingual position at JMD Care Services?
The HR Coordinator supports the daily human resources operations of a home care agency with a focus on employee relations, progressive discipline, and new employee orientation. This role ensures caregivers and office staff meet regulatory, licensing, and company policy requirements while promoting an organized, compliant, and supportive work environment.
Employee Relations & Progressive Discipline
- Serve as a point of contact for employee HR inquiries
- Assist with employee concerns, documentation, and policy clarification
- Coordinate and run employee meetings on performance management, attendance, EVV, and conduct issues.
- Draft disciplinary documentation, including verbal or written warnings or disciplinary actions.
- Support performance evaluations and corrective action documentation
- Promote positive employee engagement and professional conduct
Scheduling & Training Coordination
- Conduct new employee orientation sessions 2-3 times per week.
- Track training completion and continuing education requirements
- Conduct background checks and employment verifications.
HR Operations & Compliance
- Assist with timesheet verification and payroll coordination
- Track attendance, leave requests, and employee status changes
- Respond to routine employee inquiries regarding policies and procedures.
- Support additional HR initiatives such as attendance/EVV tracking, policy updates, and training coordination.
- Support HR reporting and internal audits as needed
Education & Experience
- Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field (preferred)
- Bilingual English/Creole preferred, English/Spanish and English/Hindi considered.
- Minimum 1–2 years of HR or administrative experience
- Experience in home care, healthcare, or human services strongly preferred
Skills & Competencies
- Strong organizational and documentation skills
- Knowledge of employment laws and HR best practices
- Familiarity with Medicaid, home care regulations, and caregiver compliance
- Excellent verbal and written communication skills
- Proficiency with HR systems, Microsoft Office, and Google Workspace
- Ability to maintain confidentiality and professionalism at all times
EOE M/F/D/V
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person
Salary : $22 - $23