What are the responsibilities and job description for the Workplace Coordinator position at JLL?
What this job involves:
Provide comprehensive Workplace Management services that create a best-in-class workplace experience through continuous facility monitoring and operational support. Work alongside Workplace Manager(s) to handle routine operations including procurement, work order management, contract administration, and asset tracking. This role serves as a vital support function ensuring seamless daily operations while contributing to JLL's commitment to delivering exceptional client service and maintaining efficient workplace environments.
What your day-to-day will look like:
Work Shift: Standard business hours
Provide comprehensive Workplace Management services that create a best-in-class workplace experience through continuous facility monitoring and operational support. Work alongside Workplace Manager(s) to handle routine operations including procurement, work order management, contract administration, and asset tracking. This role serves as a vital support function ensuring seamless daily operations while contributing to JLL's commitment to delivering exceptional client service and maintaining efficient workplace environments.
What your day-to-day will look like:
- Assist Workplace Management Team with tactical planning for team goals and objectives while managing completion of daily workload
- Provide facility-specific assistance to project management teams and manage small facility management tasks as assigned
- Coordinate and support special events for clients or JLL while providing meeting and conference room reservation support
- Act as primary interface with clients, visitors, and guests while ensuring appropriate customer follow-up
- Provide direction and information to vendors, facilities staff, and service providers to ensure excellent work coordination within client environments
- Assist with coordination and scheduling of maintenance activities while properly administering security systems
- Support budgetary requests, analysis, and reporting including research and analysis of budget variances
- Associates degree in facilities management, building, business, or related field; or equivalent work experience
- 2 years of experience in Facility or Property Administration
- Experience working within Corrigo or other CMMS/Automated Work Order systems
- Proficiency in MS Office with strong Excel spreadsheet capabilities and ability to customize administrative reports
- Superior customer service skills with ability to maintain professionalism under stressful situations
- Strong written, verbal, and interpersonal communication skills
- Demonstrated ability to multitask and work independently without direct supervision
- Experience with budgetary analysis and financial reporting in facility management contexts
- Knowledge of building systems and maintenance coordination processes
- Event coordination and meeting management experience
- Vendor management and contract administration background
- Strong organizational skills with collaborative working style
- Ability to plan and manage work effectively under time constraints
Work Shift: Standard business hours