What are the responsibilities and job description for the Planner/Scheduler - Instrumentation & Calibration Services position at JLL?
What this job involves:
Join JLL as a Planner/Scheduler for Instrumentation & Calibration Services, where you'll coordinate the scheduling of instrumentation calibration and maintenance activities to ensure regulatory compliance, minimize production disruptions, and maximize technician productivity across campus facilities in pharmaceutical and life sciences environments. This critical planning position is essential to JLL's commitment to delivering compliant, efficient, and reliable facility operations for our pharmaceutical clients by developing comprehensive calibration schedules, tracking regulatory deadlines, and coordinating work activities that directly impact FDA compliance, GMP standards, and manufacturing continuity. You'll serve as the central coordination point for calibration programs, balancing regulatory requirements with production schedules, technician availability, and equipment criticality while maintaining accurate records and generating compliance reports that demonstrate program effectiveness to quality assurance teams and regulatory agencies. At JLL, we are shaping the future of real estate for a better world, and as a Planner/Scheduler for Instrumentation & Calibration Services, you'll be instrumental in ensuring that critical process instrumentation including flow meters, pressure gauges, temperature sensors, analytical equipment, and process controls are calibrated on time, without lapses, while optimizing resource utilization and supporting seamless pharmaceutical manufacturing operations. This position offers an excellent opportunity for experienced planning and scheduling professionals who understand regulated manufacturing environments, possess strong analytical and organizational skills, and excel at coordinating complex multi-resource schedules that balance competing priorities including regulatory deadlines, production schedules, technician certifications, and equipment criticality. Whether you have deep experience in pharmaceutical calibration programs or are looking to apply your planning expertise to a highly regulated technical environment, we're committed to empowering you to develop specialized knowledge and build a meaningful career with JLL while supporting critical compliance programs that protect product quality and patient safety.
What your day-to-day will look like:
Requirements:
Join JLL as a Planner/Scheduler for Instrumentation & Calibration Services, where you'll coordinate the scheduling of instrumentation calibration and maintenance activities to ensure regulatory compliance, minimize production disruptions, and maximize technician productivity across campus facilities in pharmaceutical and life sciences environments. This critical planning position is essential to JLL's commitment to delivering compliant, efficient, and reliable facility operations for our pharmaceutical clients by developing comprehensive calibration schedules, tracking regulatory deadlines, and coordinating work activities that directly impact FDA compliance, GMP standards, and manufacturing continuity. You'll serve as the central coordination point for calibration programs, balancing regulatory requirements with production schedules, technician availability, and equipment criticality while maintaining accurate records and generating compliance reports that demonstrate program effectiveness to quality assurance teams and regulatory agencies. At JLL, we are shaping the future of real estate for a better world, and as a Planner/Scheduler for Instrumentation & Calibration Services, you'll be instrumental in ensuring that critical process instrumentation including flow meters, pressure gauges, temperature sensors, analytical equipment, and process controls are calibrated on time, without lapses, while optimizing resource utilization and supporting seamless pharmaceutical manufacturing operations. This position offers an excellent opportunity for experienced planning and scheduling professionals who understand regulated manufacturing environments, possess strong analytical and organizational skills, and excel at coordinating complex multi-resource schedules that balance competing priorities including regulatory deadlines, production schedules, technician certifications, and equipment criticality. Whether you have deep experience in pharmaceutical calibration programs or are looking to apply your planning expertise to a highly regulated technical environment, we're committed to empowering you to develop specialized knowledge and build a meaningful career with JLL while supporting critical compliance programs that protect product quality and patient safety.
What your day-to-day will look like:
- Develop and maintain comprehensive calibration schedules for all instrumentation systems including flow meters, pressure gauges, temperature sensors, analytical equipment, and process controls, prioritize work orders based on regulatory deadlines, equipment criticality, and production schedules, attend and assist scheduling for site shutdowns, and track calibration due dates to ensure FDA, GMP, and regulatory compliance without lapses.
- Generate compliance reports and alert stakeholders of upcoming or overdue calibrations, assign appropriate technicians to workload based on skills, certifications, and workload capacity, actively kit materials and calibration standards for scheduled workload, and assist with scheduling vendor services for external certifications and off-site calibration requirements.
- Interface with production operations to schedule work during planned downtime, collaborate with quality assurance, facility management, and department leads to coordinate facility access and prioritize critical instruments, and review calibration history data from CMMS systems to identify performance trends, failure patterns, and opportunities for schedule optimization.
- Maintain accurate records of scheduled, completed, and postponed calibration activities in CMMS systems, ensure proper documentation of schedule changes and rationale for delays or rescheduling decisions, and track all work order statuses to support compliance audits and regulatory inspections.
- Generate reports on schedule performance, compliance status, backlog levels, and resource utilization, track and report key performance indicators for program effectiveness including on-time completion rates, compliance percentages, technician productivity metrics, and calibration backlog trends to support data-driven decision-making and continuous improvement.
- Resolve scheduling conflicts and resource constraints using strong analytical and problem-solving skills, adapt to changing priorities and manage schedule disruptions effectively, communicate proactively with technical and non-technical stakeholders across departments, and build collaborative relationships that support seamless coordination of calibration activities while minimizing production impact and maintaining regulatory compliance.
- Associate degree in Business Administration, Operations Management, Engineering Technology, or related field, or equivalent experience with minimum three years of planning/scheduling experience in regulated manufacturing, pharmaceutical, biotechnology, or facilities management environments demonstrating understanding of regulatory compliance requirements and technical maintenance operations.
- Direct experience with instrumentation, calibration programs, or technical maintenance operations is strongly preferred with understanding of instrumentation types, calibration standards, and regulatory compliance requirements including FDA and GMP regulations that govern pharmaceutical manufacturing and equipment validation.
- Advanced proficiency with CMMS systems including work order generation, scheduling modules, resource allocation, and reporting capabilities, with strong Excel skills for data analysis, schedule development, and tracking of calibration activities, due dates, and compliance metrics.
- Demonstrated ability to develop complex multi-resource schedules balancing competing priorities including regulatory deadlines, production schedules, technician certifications, equipment criticality, and facility access constraints while maintaining high attention to detail and organizational rigor.
- Excellent written and verbal communication skills to coordinate across technical and non-technical stakeholders including technicians, quality assurance teams, production operations, facility management, and department leads, with strong customer service orientation and ability to build collaborative relationships that support effective scheduling and compliance program success.
- Familiarity with building management systems including Siemens, DeltaV, Honeywell, and Allen Bradley, and understanding of preventive maintenance principles, control system architectures, and how instrumentation integrates with process control platforms in pharmaceutical manufacturing environments.
- Ability to read technical documentation including calibration procedures, instrument specifications, P&IDs, equipment manuals, and maintenance protocols to understand scope of work, resource requirements, and technical dependencies when developing schedules.
- Experience using advanced CMMS reporting and analytics features to generate performance dashboards, trend analysis, backlog reports, compliance tracking, and resource utilization metrics that support management decision-making and continuous improvement initiatives.
- Proven track record of managing scheduling for site shutdowns, turnarounds, or planned outages requiring coordination of multiple work streams, vendor activities, and compressed timelines while maintaining quality and compliance standards.
- Self-motivated and reliable with strong analytical and problem-solving skills, flexibility to adapt to changing priorities and emergencies, and demonstrated ability to manage schedule disruptions effectively while maintaining professional composure and customer service orientation under pressure.
Requirements:
- Valid driver's license required for travel between campus facilities and vendor coordination activities.
- Flexibility for occasional overtime and electronic communication outside standard hours for urgent scheduling matters, equipment failures, or production emergencies requiring immediate schedule adjustments.