Operations Specialist

Operations Specialist – JLL

What this job involves:

As an Operations Specialist at JLL, you will be directly responsible for working with a team to deliver challenging construction projects. Your continuous development of skills and adoption of new technologies, process and compliance will be key to the impact you will have in this role. You will assist in ensuring project related documentation complies with account specific guidelines, track vendor financials, and ensure timely and accurate closeout of assigned projects. Your knowledge of project management from start to finish will speak to your ability to support your team in delivering construction projects.

What your day-to-day will look like:

• Review and validate project documentation to ensure compliance with account-specific guidelines and JLL quality standards, maintaining accuracy across all project phases
• Track and reconcile vendor financials, purchase orders, and invoices to ensure budget alignment and timely payment processing for assigned construction projects
• Coordinate project closeout activities, including final documentation collection, financial reconciliation, and compliance verification to ensure seamless project completion
• Analyze project data and generate reports that provide actionable insights to project managers and clients, highlighting trends, risks, and opportunities for process improvement
• Collaborate across service lines and with internal stakeholders to support project teams with research, data accuracy verification, and technology tool optimization
• Maintain project management systems and databases, ensuring data integrity and accessibility for team members and clients throughout the project lifecycle
• Proactively identify process inefficiencies and recommend improvements that enhance team productivity, client satisfaction, and project delivery timelines
  
  

Required Qualifications:

• Minimum 2 years of project coordinator experience with demonstrated ability to manage multiple projects, competing deadlines, and shifting priorities simultaneously
• Exceptional organizational and analytical skills with proven ability to synthesize complex data into clear, actionable insights and recommendations
• Excellent written and verbal communication skills, with ability to clearly explain detailed processes and technical information to diverse audiences
• Working knowledge of construction costs, schedules, and project lifecycle from initiation through closeout, including familiarity with vendor management and financial tracking
• Detail-oriented mindset with strong quality control capabilities and commitment to accuracy in documentation and data management
• Demonstrated ability to work both independently with minimal supervision and collaboratively as an integral team member in fast-paced environments
  
  

Preferred Qualifications:

• Bachelor's degree from an accredited institution in Construction Management, Business Administration, Project Management, or related field
• Previous experience supporting retail or banking construction management projects, with understanding of the unique requirements and compliance considerations in financial services real estate
• Familiarity with industry-specific compliance requirements, procurement processes, and documentation standards within corporate or financial services environments
• Experience with construction project closeout procedures, including final documentation compilation, warranty tracking, and lessons learned documentation
• Exposure to process improvement methodologies or experience identifying and implementing operational efficiencies within project delivery teams
• Basic understanding of construction contracts, change order management, and vendor performance evaluation processes
• Comfort with data visualization tools and reporting platforms that support client-facing presentations and executive-level communications
  
  

To be considered for this position, you must reside in one of the following locations:

Phoenix, AZ

Charlotte, NC

Deerfield Beach, FL

Plano, TX