What are the responsibilities and job description for the Maintenance Supervisor position at JLL?
Job Summary
Lead 2nd shift facilities operations (Tuesday-Saturday, 2:00 PM - 10:30 PM) providing comprehensive building management, supervisory oversight, and emergency response coordination. This role ensures continuous facility operations through effective team leadership, vendor management, budget oversight, and regulatory compliance while maintaining high service standards for building occupants.
Key Responsibilities
Shift Operations Management
- Review and maintain Manager's Shift Turnover Logbook
- Conduct daily safe operating tours to ensure proper facility operation
- Meet with alternate Shift Managers daily to address outstanding issues and upcoming projects
- Prioritize and distribute Help Desk Work Orders in conjunction with MAXIMO PMs and PMRs
- Monitor operational budget and assist General Manager in annual budget development
- Provide supervisory coverage for Housekeeping staff as necessary
- Supervise outside contractors and vendors for building operational issues
- Meet with General Manager regarding outstanding issues and provide input on upcoming projects
- Support team in achieving revenue targets through cost management and controllable expense budgets
- Provide support for all emergencies and implement comprehensive emergency procedures
- Ensure government regulatory compliance including EPA/OSHA, safety programs, and CFC handling
- Ensure compliance with Jones Lang LaSalle and GM audit standards
- Maintain current knowledge of critical building systems and emergency protocols
- Review and close out all MAXIMO WPMs, WPMRs, and Help Desk Work Orders
- Maintain logbooks with building status, equipment changes, and contractor activities
- Ensure appropriate inventory levels, especially critical components for system uptime
- Monitor supply purchases and order through GM's Indirect Service Provider as necessary
- Organize and store files, critical documents, and blueprints per company requirements
- Establish relationships with key facility contacts, keeping them informed of work order status
- Communicate regularly with building occupants regarding project status and activities
- Follow up to ensure work completion meets satisfaction and timeline requirements
- Participate in planning and implementing account or property initiatives
- Ensure shop and work areas are maintained in neat, well-organized fashion
- Maintain white boards identifying equipment status and current operations
- Ensure tools are labeled, in good condition, with current inventory tracking
- Identify hard and soft cost savings opportunities at the site
- Work with account manager to monitor and control account expenses
Education & Experience
- College degree or equivalent work experience in Facilities Management with technical emphasis
- Minimum 5-7 years industry experience in a supervisory role
- Strong knowledge of building systems including HVAC, electrical, plumbing, and mechanical systems
- Understanding of emergency procedures and regulatory compliance requirements
- Experience with MAXIMO or similar Computerized Maintenance Management Systems (CMMS)
- Knowledge of EPA/OSHA regulations and safety programs
- Strong interpersonal and management skills
- Proven supervisory experience with diverse teams
- Ability to manage contractors and vendors effectively
- Experience in budget development and expense management
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to maintain accurate documentation and records
- Professional relationship-building capabilities with building occupants
- Available to work 2nd shift: Tuesday-Saturday, 2:00 PM - 10:30 PM
- Flexibility for emergency response outside normal hours
- Bachelor's degree in Facilities Management, Engineering, or related technical field
- Facilities management certification (CFM, FMP, SFP)
- Experience in commercial real estate or corporate facilities
- Advanced MAXIMO system experience
- Project management certification or experience
- Experience with building automation systems (BAS)
- Knowledge of energy management and sustainability initiatives
- Previous experience in critical environment facilities (data centers, laboratories, medical facilities)
- Additional certifications in HVAC, electrical, or other building systems
- Experience with JLL operations and audit standards
This 2nd shift position requires working Tuesday through Saturday from 2:00 PM to 10:30 PM in a facilities management environment. The role involves both office work and hands-on facility operations, with potential exposure to mechanical equipment and building systems. Must be available for emergency response situations outside normal working hours.