Event Coordinator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL Experience Services team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams. Job Summary The Workplace Experience Meeting and Event Coordinator assists with planning and execution of internal and external events, including décor, entertainment, location, invitee list, special guests, equipment, and promotional material. They coordinate event details and set-up with the onsite team and event vendors. The Meeting and Event Coordinator is responsible for ensuring exceptional client experiences through proactive communication and high-touch, hospitality-focused service. What your day-to-day will look like Execute simple and full meetings and events Consult with clients to determine event needs such as space, physical set-up, minor A/V, and event support Serve as primary point of contact for clients; respond to all requests in a timely manner in accordance with established Service Level Agreements Manage end-to-end ticket lifecycle with Internal Business Partners (IBPs), including communications, triage, and resolution Triage incoming event requests by evaluating completeness, accuracy, space availability, and resource alignment; communicate with IBPs to gather missing information and propose alternatives when needed Coordinate Certificate of Insurance (COI) administrative support, including requesting and collecting COI documentation from vendors, submitting and tracking COIs through designated compliance platforms, maintaining organized records, and notifying stakeholders of missing, expired, or incomplete COIs Provide minor audio-visual support, including basic microphone setup (turning on/off), simple sound activation (pressing play/start buttons), and plug-and-play computer connections Manage all operations, functions, and logistics, including scheduling using client scheduling software and troubleshooting A/V and other set-up issues Conduct supplies inventory audits and coordinate restocking Execute pre-event, during-event, and post-event support, including planning kick-off calls, coordinating shipments and guest lists, serving as day-of point of contact, conducting debriefs, and closing tickets Utilize ticketing systems — Corrigo, Google Calendar, Social Tables, Slack, and Google Workspace products — to document and manage event programs; log all activities, requests, and issues accurately in designated client systems Document lessons learned, review post-event survey feedback, and identify service enhancement opportunities Engage in continuous improvement and innovation by adopting best practices and new tools that provide service delivery efficiencies Handle administrative support such as responding to inquiries and requests Provide information and direction to vendors, facilities staff, and service providers to ensure excellent coordination and execution with minimal disruption Follow established escalation and incident reporting procedures All other duties as assigned Required Qualifications High School Diploma or GED equivalent Flexible scheduling for early morning and evening event support; weekend support as event schedules require 1–3 years of experience in event planning, project management, hospitality, or a related field Excellent time management and verbal/written communication skills, with the ability to communicate professionally Ability to multi-task in a fast-paced environment Exceptional customer service skills with a passion for hospitality Ability to work with clients at all levels of an organization, including C-suite Willingness and ability to travel as needed Proven leadership skills with the ability to manage multiple priorities and deliver results Track record of initiative, integrity, and good judgment Highly collaborative with strong interpersonal skills Preferred Qualifications Bachelor's degree or proven experience as an event planner or organizer Proficiency in Google Suite and Slack This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 70,000.00 – 80,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –San Francisco, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. 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If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. 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