What are the responsibilities and job description for the Office Manager position at JL Quality Heating & Air?
JL Quality Heating & Air is a growing HVAC company specializing in heating, air conditioning, and indoor comfort solutions. We pride ourselves on quality service professionalism, and customer satisfaction. We're looking for a reliable and organized Office Manager to help keep our daily operations running smoothly.
Responsibilities
Answer phones and respond to customer inquiries
Schedule service calls and dispatch technicians
Manage invoices, billing and payments
Maintain customer records and files
Customer Service concerns
Payroll & HR Support
Ordering office supplies
Multitasking abilities
Communication
Knowledge of HVAC terminology
Maintain service agreements and warranty documentation
Ensures permits, licenses and certifications are up to date