Loading Dock Equipment Service Technician

About Us Our Client is a premier, well-established commercial door and loading dock equipment service provider that has been serving our community for nearly 50 years. We specialize in providing high-quality industrial products and incredibly responsive maintenance, repair, and installation services to our commercial partners. We pride ourselves on stability, a strong local reputation, and a collaborative team culture where our technicians are trusted with true field autonomy.

Our client is seeking an experienced, autonomous Senior Loading Dock & Door Technician to handle high-volume commercial routes and step into a leadership or team-lead capacity on major field projects.

The Role As a Senior Technician, you will operate independently in the field, managing service, repair, and installation calls without direct supervision. You will serve as a technical expert on heavy loading dock systems and commercial overhead doors, with the immediate opportunity to lead crews, run large-scale installations, and train junior helper technicians.

What You Will Do:

• Troubleshoot, repair, maintain, and install comprehensive loading dock systems, including mechanical, hydraulic, and air-bag dock levelers, vehicle restraints, and dock seals/shelters.
• Service and install various commercial overhead door systems, including sectional doors, rolling steel fire doors, and high-speed industrial doors.
• Perform structural field modifications and installations utilizing stick welding and fabrication skills.
• Lead job site crews on larger installations, managing equipment startups, final system checks, and blueprint/schematic reading.
• Train and mentor junior technicians or helpers assigned to your vehicle or project.
• Act as a professional, client-facing representative of the company, diagnosing equipment issues and communicating repair recommendations clearly to facility managers.

What We Are Looking For:

• Experience: 5 years of proven field experience specializing in commercial loading dock equipment and industrial door service.
• Technical Skills: Rock-solid baseline in mechanical systems, industrial hydraulics, basic electrical troubleshooting (motors, limit switches, photo-eyes), and structural welding/fabrication.
• Leadership Aptitude: Proven ability or strong willingness to lead a team, coordinate job site workflows, read mechanical drawings, and take ownership of a project from start to finish.
• Tooling Requirements: You must possess your own standard industry hand tools to perform essential daily technical tasks.
• Logistical Requirements: A valid driver’s license with a clean driving record. Must be able to pass a standard background verification and drug screen.
• Physical Ability: Comfortable lifting heavy industrial components, working in various weather conditions, and operating heavy equipment (scissor lifts, aerial booms, forklifts).

What We Offer:

• Compensation: Highly competitive hourly wage commensurate with your senior technical and welding experience.
• Comprehensive Benefits: We provide robust health insurance, vision, and dental coverage to keep you and your family supported.
• Retirement & Time Off: 401(k) options and generous Paid Time Off (PTO) to ensure a healthy work-life balance.
• Continued Learning: Ongoing support and opportunities for professional development and training.
• Company Vehicle & Dispatch: A company service van is provided for you to run your daily field service calls and installations from the sho.
• High-Volume Work & Stability: Step directly into an established route with consistent hours, steady year-round work, and excellent overtime potential.
• Career Growth: Immediate opportunity to function as a Lead Installer/Trainer with a path toward service management.