What are the responsibilities and job description for the Internet Sales Specialist position at Jim Shorkey Family Auto Group?
Description
Are you tech-savvy, customer-focused, and passionate about the automotive industry? Join our dynamic team as an Internet Sales Specialist, where you'll play a key role in converting online interest into in-person dealership visits and driving sales success.
About the Role
As an Internet Sales Specialist, you’ll serve as the vital link between online customers and our sales team. Your mission is to respond quickly to digital inquiries, guide potential buyers through the initial stages of the sales process, and schedule appointments for test drives. This role is essential to our modern sales strategy, helping us deliver a seamless and satisfying customer experience.
Key Responsibilities
- Lead Management: Respond promptly to internet leads from various online platforms.
- Customer Engagement: Communicate with potential buyers to understand their needs and provide vehicle information.
- Appointment Setting: Convert online leads into scheduled dealership visits for test drives and consultations.
- Digital Communication: Use phone, email, text, and chat to build relationships and maintain contact.
- Sales Process: Follow our established sales procedures from inquiry to appointment.
- Data Tracking: Utilize CRM software to manage leads and document customer interactions.
Why This Role Matters
- Customer Experience: You’ll ensure a smooth and responsive buying journey for our online customers.
- Lead Generation: Your efforts will turn digital interest into valuable sales opportunities.
- Sales Efficiency: By handling online inquiries, you’ll allow our floor sales team to focus on in-store customers.
Ready to Drive Your Career Forward?
Apply today and become part of a forward-thinking dealership that values innovation, customer service, and team collaboration.
Requirements
Skills & Qualifications
- Digital Proficiency: Comfortable with computers, internet tools, and social media platforms.
- Communication: Strong verbal and written communication skills.
- Sales Acumen: Ability to guide customers through the sales funnel and set appointments.
- CRM Experience: Familiarity with dealership management software.
- Driver’s License: A valid driver’s license is required.