What are the responsibilities and job description for the Service Advisor position at Jim Shorkey Family Auto Group?
Description
Join the Jim Shorkey Auto Group Family as a Service Advisor – North Hills Mitsubishi!
Are you passionate about delivering top-notch customer service and thrive in a fast-paced, team-oriented environment? Jim
Shorkey Auto Group, a trusted name in the automotive industry across Pennsylvania, Ohio, and Georgia, is looking for a motivated and customer-centric Service Advisor with prior dealership experience to join our growing team in the North Hills.
As a Service Advisor, you’ll be the friendly face and knowledgeable guide our customers rely on for a smooth and satisfying service experience. If you love cars and people, this is the perfect opportunity to accelerate your career!
What You’ll Do:
- Welcome customers with professionalism and enthusiasm, listening carefully to their vehicle concerns.
- Clearly explain service options and maintenance recommendations, providing transparent and accurate estimates.
- Use our cutting-edge service management system to schedule appointments and manage vehicle information efficiently.
- Keep customers informed throughout the service process, addressing questions and concerns with care.
- Build lasting relationships that turn first-time visitors into lifelong customers.
- Work closely with our skilled technicians to ensure timely, high-quality repairs.
- Uphold dealership standards and ensure every customer leaves with a smile.
What We Offer:
- Competitive pay and a comprehensive benefits package
- Career advancement opportunities in a growing company
- A supportive, team-first culture where your contributions are valued
- The chance to be part of a winning, customer-focused team
- And so much more!
Requirements
What You Bring:
- Previous experience of at least 1 year of working in an automotive dealership as a service advisor is required
- CDK experience is highly preferred
- Exceptional communication and customer service skills
- Strong organizational and multitasking abilities
- Comfort with computers and service software
- A valid driver’s license and clean driving record
- Ability to pass a background check and drug screening
If you're ready to take the wheel of your career and drive toward success with a company that values integrity, teamwork, and excellence, apply today and become part of the Jim Shorkey legacy!