Housing Coordinator

Company Description

JFS of Washtenaw County is an organization dedicated to serving a diverse, international population. We strive to create solutions, promote dignity, and inspire humanity within the community. As a Housing Move-In Coordinator, you will play a vital role in supporting our mission and helping refugees move-in to a safe and welcoming home.

PURPOSE/SCOPE OF RESPONSIBILITY

We are seeking a dedicated and organized Housing Move-In Coordinator to join our team. In this role, you will work closely with the Refugee Housing Coordinator to manage warehouse inventory, assist with purchasing and tracking household items for move-ins, coordinate with volunteers for furniture donations, picking up furniture donations, participate in move-ins, lifting and staging of apartment furnishings, and perform various administrative tasks related to refugee housing coordination.

ESSENTIAL DUTIES, RESPONSIBILITIES, & COMPETENCIES

1. Supports the resettlement team with coordination of activities and administrative tasks to ensure timely completion of time-sensitive tasks and deadlines as well as smooth and efficient operations.
2. Manage furniture and household warehouse inventory for refugee move-ins, ensuring accurate stock levels and organization and maintaining accurate records and documentation related to warehouse purchases.
3. Coordinates with and works with volunteers in furniture donations pick-ups, move-ins, and staging processes.
4. Assist in coordination of day-of move-ins and physically move families into their new homes with the support of volunteers and staff.
5. Takes part in necessary aspects of the application process, dropping off applications and paperwork as needed, picking up keys, as well as checking safety and cleanliness of potential homes.
6. Keeps client case files up to date and organized.
7. Utilize computer skills, including SharePoint, email communication, Excel, Microsoft Office Suite, and an understanding of legal lease documents.
8. Communicates effectively with the client, service coordinators, service providers, and support personnel.
9. Is professional in representing JFS to landlord’s/property managers with the intention of expanding the network of properties available for refugee services clients.
10. Assist with other tasks related to refugee housing coordination as assigned by the Refugee Housing Coordinator.

• High school diploma or equivalent.
• Minimum experience of 1 year in a related field or in housing.
• Ability to lift heavy furniture items and possesses the ability to drive a box-truck as needed.
• Have a clear driving record

• Proficient in using Excel, SharePoint, and Microsoft Word.
• Capable of lifting and moving heavy furniture items up and down stairs.
• Ability to drive a box-truck.
• Demonstrates strong organization and direct communication skills in all interactions
• Effective in organizing and prioritizing work and working both independently and collaboratively in a fast-paced environment.
• Skilled in working among large teams effectively.

WORKING CONDITIONS

This position involves driving to various locations, including apartment complexes, stores, and the warehouse. The work environment may vary between the office, warehouse, and off-site locations. The role requires the ability to perform heavy lifting and physical tasks related to moving furniture and household items on a weekly basis.