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Case Manager

Jewish Family Service of Tidewater
Virginia, VA Full Time
POSTED ON 8/1/2026
AVAILABLE BEFORE 9/14/2026

$500.00 sign on bonus (paid in three installments in the first year of employment) offered to new hire.

We are looking for Case Manages / Guardian Representatives for local caseloads in the South Hampton Roads cities in Virginia and for caseload on the Peninsula and Northern Neck area of Virginia and Richmond area.

JFS provides Guardianship and Conservator services through our Personal Affairs Management Program to adults 18 and over with physical and/or mental disabilities. We are currently seeking full-time Case Managers / Guardian Representatives to provide advocacy and case management services to enhance the quality of life for our clients.

Our employees are integral to the support we provide for the greater Hampton Roads community, and must support the vision, mission, and values of our agency.

People working at JFS are engaged, energetic, and emphatic. We are dedicated to the success and outcomes of our agency and have the energy to get the job done! We have compassion for people who come to us for help, and we are committed to ensuring that the support we provide is of the highest quality. If this sounds like you, we invite you to apply for a position within our Personal Affairs Management (PAM) program.

Would you like to work in a highly respected, employee-engaged environment? A place where people are passionate and committed to making our world a better place? Our wide range of social services help the most vulnerable people in our community who are facing mental health, behavioral and medical challenges.

BENEFITS OFFERED TO FULL-TIME EMPLOYEES INCLUDE:

· Generous Paid Holidays

· Generous Paid Time Off Accrual Rate

· Medical and Dental Insurance

· Agency Paid Long-Term Disability and Life Insurance

· Flexible Spending Account (FSA)

· Health Savings Account (HSA)

· 403b retirement annuity

· Employees may elect voluntary coverage for Short-Term Disability, Accident, Voluntary Life, etc.

· Client-oriented, team-supported work environment

The applicant must be extremely dependable and self-motivated. EOE, drug free, marijuana and alcohol-free workplace.

JOB DESCRIPTION

POSITION TITLE: Guardian Representative

IMMEDIATE SUPERVISOR: Guardian Representative Supervisor

DEPARTMENT: Personal Affairs Management (PAM)

Essential Duties and Responsibilities:

· Provides initial assessment services which will take place in such settings as hospitals and nursing facilities.

· Provides direct casework services to individuals adjudicated incapacitated by Circuit Court by reason of severe illness, advanced age dementia, intellectual disability, and serious chronic mental illness. At least monthly visits will be made to general medicine, acute care and mental hospitals, skilled nursing facilities, assisted living facilities, group homes for individuals with intellectual disabilities and serious mental illnesses and private homes where individual clients reside.

· Performs basic administrative tasks to include all agency required paperwork, statistical reporting, correspondence, and scheduling of client related services.

· Provides consultative and support services to other community Agencies.

· Participates in supervisory meetings by bringing in relevant issues for discussion and review.

· Complies with all agency policies and applicable federal and state law, adherence to all elements of the compliance plan.

· Performs all other duties as may be necessary or requested.

Knowledge and Skills:

· Ability to establish positive professional working relationships with clients and their families, co-workers, and members of the community

· Knowledge and professional work experience preferred in human services field.

· Work effectively with volunteers.

· Knowledge of basic computer skills to include Outlook, Word, Excel or other related programs used by the Agency.

· Valid driver’s license and acceptable driving record required.

Physical Requirements:

May include lifting to 25 pounds and standing for one hour at a time.

Education and Experience:

Degree from an accredited College or University, with a major in human services field preferred OR equivalent combination of education and/or work experience.

Pay rate is determined based on degree and work experience.

Note: This job description is not an all-inclusive list. Management may modify, add, remove, or assign other duties and essential functions as it deems necessary.

'
Work Location:

  • Southside Virginia

Work Remotely

  • No

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Experience:

  • Case management: 1 year (Required)

Work Location: In person

Salary : $22 - $26

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