Case Manager

Overview Of Athena

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

Scope of Work: Counselor / Case Manager

Position Title: Counselor / Case Manager / Case Manager

Location: Commonwealth Challenge Youth Academy

Reports To: Deputy Director / Program Leadership

Position Summary

The Counselor / Case Manager is responsible for supporting the personal, behavioral, and transitional success of cadets enrolled in the program. The Counselor / Case Manager provides mediation, guidance, and skill development while monitoring cadet progress and supporting positive behavior. This position works closely with cadets, families, staff, and community partners to ensure cadets receive appropriate support services and remain on track toward program completion and post-program goals. The Counselor / Case Manager also assists with alumni follow-up and documentation requirements.

Key Responsibilities

Cadet Support and Progress Monitoring

• Assess cadet progress throughout the program, including behavioral, social, and personal development.
• Participate in cadet intervention meetings and provide recommendations for support strategies.
• Develop and implement behavior improvement plans (BIPs) or other support plans when necessary.
  
  

Conflict Resolution and Mediation

• Provide mediation between cadets to resolve interpersonal conflicts and promote positive peer relationships.
• Teach and reinforce appropriate conflict resolution and communication skills.
• Support cadets in developing accountability and problem-solving strategies.
  
  

Instruction and Skill Development

• Deliver structured lessons on topics such as coping skills, emotional regulation, communication, and life skills.
• Provide instruction or workshops related to job readiness, workplace expectations, and professional behavior.
• Reinforce positive decision-making and resilience strategies that support cadet success.
  
  

Family and Stakeholder Communication

• Collaborate with program staff and administration to coordinate support services and interventions.
• Serve as a liaison between families, staff, and external support services when appropriate.
  
  

Coordination with External Agencies

• Facilitate and coordinate virtual appointments between cadets and outside service providers or partner agencies when required.
  
  

Supervision and Program Support

• Supervise cadets during assigned activities, including community service events and program functions.
• Reinforce program expectations and maintain a safe and structured environment during off-site activities.
  
  

Alumni Follow-Up and Documentation

• Conduct follow-up calls with program alumni to verify employment, education enrollment, or other post-program outcomes.
• Maintain documentation and records verifying alumni employment or continued education as required for program reporting.
  
  

Meetings and Program Coordination

• Attend and actively participate in staff meetings, case review meetings, and cadet intervention meetings.
  
  

Applicant File Review and Mental Health Screening

• Review applicant files to ensure all required documentation is complete prior to admission consideration.
• Ensure applicant information complies with program eligibility requirements and established admission criteria.
  
  

Applicant Interviews

• Conduct structured interviews with applicants to assess readiness for the program, motivation for enrollment, and ability to participate in a structured environment.
  
  

Admission Recommendations

• Participate in admissions review discussions when applicable.
• Maintain accurate and confidential documentation related to applicant screenings and interviews.
  
  

Required Qualifications

• Bachelor’s degree in counseling, social work, psychology, education, or a related field
• Experience working with adolescents or young adults.
• Strong interpersonal, communication, and conflict resolution skills.
• Ability to work collaboratively with staff, families, and community partners.
• Strong organizational and documentation skills.
  
  

Additional Expectations

• Maintain confidentiality and professional ethical standards when working with cadets and families.
• Demonstrate reliability, professionalism, and sound judgment.
• Support the program’s mission of promoting personal growth, responsibility, and successful transition to education, employment, or military service.
• Clear FBI fingerprint, background check and drug screening
  
  

Successful ATHENA Employees Will Display The Following Characteristics

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
  
  

The Benefits Of Working For ATHENA Include

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance.
• Medical and dependent flexible spending account.
• Pet insurance.
• Mass transportation benefit for the Maryland and Washington, D.C. area.
• 401k with a generous employer match.
• Easy to use employee self-serve HR portal.
• Paid time off varies by contract – be sure to inquire with your Recruiter.
• Holiday pay varies by contract – be sure to inquire with your Recruiter.
  
  

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.