Repairs Coordinator

Who are we? 

Jet Midwest is a full-service commercial aviation company, specializing in the sale and lease of commercial aircraft, engines, and parts as well as aircraft maintenance, repair, and overhaul services to the aviation industry. This position is located at the Kansas City International Airport Area, in the former TWA Overhaul Base facility. We are looking for a motivated, high-energy team member to join our Repairs Team. 

Position Description: 

Title: Repairs Coordinator 

Status: Full Time 

Department: Sales

Summary: 

The Repairs Coordinator is responsible for researching, negotiating and securing terms and pricing for services related to the inspection, repair, maintenance, and overhaul of aircraft parts. You will track and manage your assigned orders through the repair process to ensure customer expectations for on time delivery are met or exceeded.  

The ideal candidate for this role will have a broad understanding of procurement “best practices” and strong familiarity with sourcing repair services for aftermarket aviation parts from a 145 MRO environment or similar.  

To be successful, you’ll need to deploy excellent research, negotiation and prospecting skills, organizational skills, and a service-focused mindset daily.  

Essential Duties & Responsibilities included, but not limited to: 

• Manage assigned vendor accounts, sales orders, and parts requirement requests to include quoting

• Enter and maintain clear, accurate, and concise information, notes, and vendor communication updates into our inventory management system
• Negotiate pricing and terms with vendors to ensure repair activities adhere to internal requirements for margin, delivery, turnaround time, etc.
• Respond to requests for information via email and phone
• Checking and updating capabilities of repair shop vendors
• Follow up daily on orders and vendor concerns to ensure delivery requirements will be met and any service concerns are addressed
• Provide support to the Sales team as needed for customer communication
• Provide AOG service support and purchasing assistance to partner airlines as needed
• Ensure General Terms Agreements and Service Level Agreements with our vendors are maintained and acted on appropriately
• Negotiate pricing and turnaround time to ensure best value and timeliness of delivery is achieved
• Create accurate purchase orders and track through delivery
• Draft, seek budget approval, and submit requests for quotes
• Develop cost reduction strategies and savings plans
• Initiate warranty claims between company and vendor as needed for defective or damaged materials
• Interface with finance to administer vendor credits, receivable and/or payable requirements
• Research invoice issues and billing discrepancies as needed
• Work collaboratively with Quality to ensure all purchased material conforms to requirements
• Actively engage in supplier improvement efforts by participating in supplier engagement and performance management discussions with suppliers
• Build and develop relationships with key suppliers and other vendors
• Other duties as assigned
  • Professional communication
  • Microsoft Office 
  • Rapport building
  • Customer service
  • Time management
  • Project management
  • Team collaboration 

Education & Experience: 

• 5-7 years of experience of aviation repairs purchasing, pricing, negotiation, and/or supply chain experience, preferably in a commercial aviation setting
• 3 years of experience in a broad procurement role with exposure to purchasing services, and establishing or maintaining GTA’s and/or SLA’s
• Experience in supply chain/procurement 
• Aviation Repairs Management
• Professional communication
• Microsoft Office experience
• Vendor Management experience 

Physical Demands & Work Environment: 

While performing the responsibilities of Repairs Coordinator, you will be seated at a desk, using a phone and computer, most of your workday. Less than 5% of your job duties will require the ability to: walk long distances, climb or balance, stoop, kneel, crouch, and crawl. The noise level is usually low, as consistent with an office environment. At times, some light lifting may be required, up to 10 lb. 

This job posting is intended to convey information essential to understanding the scope of the Repairs Coordinator position and is not intended to be an exhaustive list of knowledge, skills, ability, efforts, duties, responsibilities, or working conditions associated with the position. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
 EOE M/F/D/V

Benefits: 

• Eligibility for our comprehensive benefits program starting the 1st of the month after 30 days of full-time employment
• 401K with company match
• Robust Paid Time Off
• 10 paid Holidays
• Growth opportunities