What are the responsibilities and job description for the Maintenance Controller position at Jet Access?
Brief Description
Title: Maintenance Controller
Location: Fishers, IN
Reports to: Assistant Director of Maintenance
Built Different
Jet Access is a family-owned, professionally operated private aviation company. Everything private aviation lives here: aircraft management, charter, maintenance, sales, flight training, FBO services, and charter brokerage. We were the first to bring every sector of private aviation under one brand, and the best of what we are building is still ahead of us.
But here is what you really need to know: the energy at Jet Access is different, and you will feel it from day one. We move with purpose and intensity, thinking strategically, acting decisively, and tackling challenges head-on. This is not a place for coasting. We expect excellence, ownership, and the drive to do things right even when it is harder. We push hard because we genuinely want to elevate the lives of our clients, our aircraft owners, and the people right next to us. Growth is not just happening around us. We are driving it together.
Bring your energy, your expertise, and your commitment to excellence and expect us to meet you with the same. You will have a voice, a real seat at the table, and the opportunity to grow in a company that is genuinely invested in your future. Expect it all.
Our Core Values
Our commitment to “Take Care of Each Other” shows up in everything we offer: generous benefits, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. You will join a tight-knit family where leadership is compassionate, transparent, and empowers you to achieve success, both for the business and your personal growth.
Where You Make Your Mark
The Maintenance Controller serves as a critical link between Jet Access’s maintenance operations and the Operational Control Center, ensuring every aircraft in the fleet meets the highest standards of safety and airworthiness. This role provides expert technical oversight, real-time coordination, and analytical rigor that keeps operations moving and aircraft flying. The work of the Maintenance Controller directly protects the safety of clients, aircraft owners, and Team Members while sustaining the operational reliability that defines Jet Access.
Safety and Compliance Leadership
The Skills You Carry In
Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Title: Maintenance Controller
Location: Fishers, IN
Reports to: Assistant Director of Maintenance
Built Different
Jet Access is a family-owned, professionally operated private aviation company. Everything private aviation lives here: aircraft management, charter, maintenance, sales, flight training, FBO services, and charter brokerage. We were the first to bring every sector of private aviation under one brand, and the best of what we are building is still ahead of us.
But here is what you really need to know: the energy at Jet Access is different, and you will feel it from day one. We move with purpose and intensity, thinking strategically, acting decisively, and tackling challenges head-on. This is not a place for coasting. We expect excellence, ownership, and the drive to do things right even when it is harder. We push hard because we genuinely want to elevate the lives of our clients, our aircraft owners, and the people right next to us. Growth is not just happening around us. We are driving it together.
Bring your energy, your expertise, and your commitment to excellence and expect us to meet you with the same. You will have a voice, a real seat at the table, and the opportunity to grow in a company that is genuinely invested in your future. Expect it all.
Our Core Values
- Safety First. Above all else, we operate with the safety of our Team Members, clients, and guests as our top priority. No exceptions, no shortcuts.
- Do the Right Thing for the Long Term. We act ethically, think strategically, and make decisions built for the future. Our Team Members are empowered to choose the harder right over the easier wrong.
- Take Care of Each Other. When we take care of our people, our people take care of our clients and each other. We show up, listen first, and lift each other up.
- Relationships Matter. Our relationships with Team Members, clients, vendors, and the communities we serve are the foundation of our success. We keep our word and build trust one interaction at a time.
- Maintain Positivity. We celebrate wins, lift each other up, and bring optimism and solutions to every challenge. The energy we create together is a choice, and we choose well.
- Base salary range: $68,000 – $85,000 (annualized), paid bi-weekly.
- This position is classified as FLSA Exempt.
Our commitment to “Take Care of Each Other” shows up in everything we offer: generous benefits, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. You will join a tight-knit family where leadership is compassionate, transparent, and empowers you to achieve success, both for the business and your personal growth.
Where You Make Your Mark
The Maintenance Controller serves as a critical link between Jet Access’s maintenance operations and the Operational Control Center, ensuring every aircraft in the fleet meets the highest standards of safety and airworthiness. This role provides expert technical oversight, real-time coordination, and analytical rigor that keeps operations moving and aircraft flying. The work of the Maintenance Controller directly protects the safety of clients, aircraft owners, and Team Members while sustaining the operational reliability that defines Jet Access.
Safety and Compliance Leadership
- Champion a safety-first culture by modeling regulatory compliance and supporting Team Members in identifying and addressing potential hazards before they escalate.
- Ensure all aircraft are operated and maintained in accordance with the Minimum Equipment List (MEL), Configuration Deviation List (CDL), and Non-Essential Furnishings (NEF) requirements.
- Monitor compliance with 14 CFR Part 135 regulations and associated documentation requirements across all maintenance activities.
- Perform and adhere to all responsibilities outlined in the company General Maintenance Manual and applicable FAA regulations.
- Conduct safety risk assessments for maintenance activities and implement appropriate mitigation measures.
- Resolve complex maintenance issues and repeat discrepancies through systematic analysis of troubleshooting data and manufacturer documentation.
- Read and interpret system wiring diagrams and structural repair manuals to support complex maintenance decisions.
- Solicit technical information as needed and direct corrective actions to minimize cost and unnecessary part replacement.
- Evaluate and recommend alternative repair methods and procedures to optimize maintenance efficiency.
- Analyze maintenance trends and patterns to identify root causes and prevent recurring issues across the fleet.
- Communicate effectively with maintenance personnel, company leadership, and the Operational Control Center regarding real-time aircraft status and return-to-service estimates.
- Clearly communicate maintenance requirements to all involved personnel to ensure complete understanding of the work to be accomplished.
- Coordinate with flight operations, scheduling, and client services teams to minimize operational impact during maintenance events.
- Provide technical guidance and mentoring to less experienced mechanics, supporting a culture of growth and continuous learning.
- Maintain timely and accurate updates on maintenance progress, ensuring all stakeholders have the information needed to make operational decisions.
- Maintain accurate maintenance records and documentation in compliance with FAA regulations and company standards.
- Generate and distribute daily maintenance status reports to operations and leadership teams.
- Track and report on maintenance metrics including aircraft availability, completion times, and cost analysis.
- Manage maintenance control database entries and ensure data integrity for regulatory and operational reporting.
- Coordinate with the procurement team on parts ordering and inventory management to support maintenance schedules.
- Identify process improvement opportunities within maintenance control operations and implement efficiency enhancements.
- Stay current with industry best practices, regulatory changes, and emerging technologies in aviation maintenance.
- Participate in cross-functional teams to optimize maintenance processes and enhance overall operational performance.
- Develop and maintain professional relationships with OEM representatives, vendors, and industry partners.
- Complete special projects and initiatives as needed, embracing opportunities to contribute to Jet Access’s continued growth and success.
The Skills You Carry In
- FAA Airframe and Powerplant (A&P) certificate required.
- Minimum 1 year of Maintenance Control experience or 3 years of Line Maintenance experience.
- Comprehensive knowledge of FAA regulations (14 CFR Part 135) and associated documentation requirements.
- Strong analytical mindset with demonstrated problem-solving abilities across complex maintenance scenarios.
- Proficient in Microsoft Office Suite (Word, Excel) and Adobe; ability to manage and interpret data to drive sound decisions.
- Excellent written and verbal communication skills with the ability to work effectively across departments.
- Must successfully pass background check and drug test.
- Deep alignment with Jet Access core values, including an unwavering commitment to safety and doing the right thing.
- This is a full-time, on-site position based in Fishers, IN.
- The role requires the ability to sit for extended periods at a workstation in an operational control environment.
- A valid driver’s license is required.
- Approaches high-pressure situations with composure and sound judgment, keeping operations moving without sacrificing safety.
- Communicates clearly and directly with maintenance personnel, OCC staff, and leadership, adjusting style to fit the audience.
- Receives and applies feedback constructively, using it as a tool for continued growth.
- Builds credibility through consistent follow-through, technical accuracy, and a genuine commitment to the team.
- Models the core values in every interaction, contributing to a culture where safety, accountability, and positivity are the standard.
- Core schedule is Monday through Friday, evening shifts, with rotating weekend coverage.
- On-call availability is required; evening, weekend, and holiday hours should be expected based on operational needs.
- This role requires disciplined time management and strong follow-through on open items across multiple concurrent maintenance events.
- Attendance and active participation in Level 10 Meetings and team check-ins is expected.
- Experience with aviation maintenance software systems.
- Background in corporate or charter aviation maintenance.
- Strong project management capabilities with a track record of seeing complex tasks through to completion.
- History of mentoring less experienced Team Members in a maintenance environment.
- Demonstrated ability to handle time-sensitive, high-stakes situations with composure and precision.
Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Salary : $68,000 - $85,000