What are the responsibilities and job description for the Charter Sales Advisor position at Jet Access?
Brief Description
Title: Charter Sales Advisor
Location: Fishers, IN
Reports to: VP of Charter Sales and Strategy
Built Different
Jet Access is a family-owned, professionally operated private aviation company. Everything private aviation lives here: charter, aircraft management, maintenance, sales, flight training, FBO services, and charter brokerage. We were the first to bring every sector of private aviation under one brand, and the best of what we are building is still ahead of us.
But here is what you really need to know: the energy at Jet Access is different, and you will feel it from day one. We move with purpose and intensity, thinking strategically, acting decisively, and tackling challenges head-on. This is not a place for coasting. We expect excellence, ownership, and the drive to do things right even when it is harder. We push hard because we genuinely want to elevate the lives of our clients, our aircraft owners, and the people right next to us. Growth is not just happening around us. We are driving it together.
Bring your energy, your expertise, and your commitment to excellence and expect us to meet you with the same. You will have a voice, a real seat at the table, and the opportunity to grow in a company that is genuinely invested in your future. Expect it all.
Our Core Values
Where You Make Your Mark
The Charter Sales Advisor is the primary driver of retail charter revenue at Jet Access, building direct relationships with high-value clients and converting interest into booked trips across the Jet Access fleet. This role blends consultative retail selling with the operational savvy to quote, book, and support wholesale transactions, ensuring every client interaction reflects our commitment to an exceptional private aviation experience. By growing both the retail book of business and contributing to overall charter revenue targets, the Charter Sales Advisor plays a central role in the continued growth and market presence of Jet Access.
Wholesale Sales And Broker Channel Management
The Skills You Carry In
Title: Charter Sales Advisor
Location: Fishers, IN
Reports to: VP of Charter Sales and Strategy
Built Different
Jet Access is a family-owned, professionally operated private aviation company. Everything private aviation lives here: charter, aircraft management, maintenance, sales, flight training, FBO services, and charter brokerage. We were the first to bring every sector of private aviation under one brand, and the best of what we are building is still ahead of us.
But here is what you really need to know: the energy at Jet Access is different, and you will feel it from day one. We move with purpose and intensity, thinking strategically, acting decisively, and tackling challenges head-on. This is not a place for coasting. We expect excellence, ownership, and the drive to do things right even when it is harder. We push hard because we genuinely want to elevate the lives of our clients, our aircraft owners, and the people right next to us. Growth is not just happening around us. We are driving it together.
Bring your energy, your expertise, and your commitment to excellence and expect us to meet you with the same. You will have a voice, a real seat at the table, and the opportunity to grow in a company that is genuinely invested in your future. Expect it all.
Our Core Values
- Safety First. Above all else, we operate with the safety of our Team Members, clients, and guests as our top priority. No exceptions, no shortcuts.
- Do the Right Thing for the Long Term. We act ethically, think strategically, and make decisions built for the future. Our Team Members are empowered to choose the harder right over the easier wrong.
- Take Care of Each Other. When we take care of our people, our people take care of our clients and each other. We show up, listen first, and lift each other up.
- Relationships Matter. Our relationships with Team Members, clients, vendors, and the communities we serve are the foundation of our success. We keep our word and build trust one interaction at a time.
- Maintain Positivity. We celebrate wins, lift each other up, and bring optimism and solutions to every challenge. The energy we create together is a choice, and we choose well.
- Base salary ranges from $50,000 to $75,000 annually, paid bi-weekly.
- Variable compensation is available through a commission structure tied to charter revenue performance
- Full details are outlined in the Charter Sales compensation plan document.
- Total target cash compensation ranges from $85,000 to $125,000 or more for strong performers, with no ceiling for exceptional results.
- This position is classified as FLSA Exempt.
Where You Make Your Mark
The Charter Sales Advisor is the primary driver of retail charter revenue at Jet Access, building direct relationships with high-value clients and converting interest into booked trips across the Jet Access fleet. This role blends consultative retail selling with the operational savvy to quote, book, and support wholesale transactions, ensuring every client interaction reflects our commitment to an exceptional private aviation experience. By growing both the retail book of business and contributing to overall charter revenue targets, the Charter Sales Advisor plays a central role in the continued growth and market presence of Jet Access.
Wholesale Sales And Broker Channel Management
- Build and maintain strong relationships with broker partners, positioning Jet Access as a reliable, competitive, and preferred operator in the wholesale marketplace.
- Process wholesale trip requests with accuracy and urgency, delivering competitive quotes that reflect current market pricing, fleet availability, and company margin requirements.
- Proactively pursue new broker relationships and wholesale channels, expanding the Jet Access presence in the marketplace and increasing inbound trip volume over time.
- Manage the full wholesale transaction lifecycle from initial quote through trip completion, maintaining clear documentation and consistent communication at every stage.
- Work collaboratively with the Charter Operations team to ensure booked wholesale trips are executed seamlessly, protecting the broker relationship and the Jet Access standard.
- Source and coordinate off-fleet aircraft for trips that cannot be accommodated on the Jet Access fleet, leveraging qualified operator partnerships to fulfill broker and client needs.
- Actively review aircraft schedules to identify opportunities to maximize fleet utilization, stringing trips together, filling open legs, and selling multiple segments on a single aircraft in a single day to drive revenue and reduce empty repositioning.
- Evaluate and qualify off-fleet operators to ensure sourced aircraft meet Jet Access safety, insurance, and service standards before committing to a booking.
- Coordinate with Charter Sales Team Members and Operations to resolve scheduling conflicts, sourcing challenges, and last-minute changes quickly and accurately.
- Maintain current knowledge of available off-fleet resources, operator relationships, and market pricing to respond to requests with speed and confidence.
- Manage and grow your retail book of business, delivering the same consultative experience and service standard as the broader Jet Access charter team.
- Convert inbound retail inquiries and referrals into booked trips, contributing incremental revenue beyond the core wholesale operation.
- Prepare and issue accurate retail quotes, tailoring trip solutions to individual client travel needs and preferences across the Jet Access fleet and qualified off-fleet partners.
- Capture and apply client preferences, travel history, and service expectations to personalize the charter experience and build repeat business over time.
- Represent Jet Access professionally in all client interactions, maintaining the brand standard whether the engagement originates through wholesale or direct retail channels.
- Review sales and revenue reports regularly, identifying trends, tracking personal performance against targets, and surfacing insights that inform team strategy.
- Assist the accounting team in compiling data required for payroll, monthly reporting, and trip reconciliation as needed.
- Work with peer Team Members and the VP of Charter Sales to build toward shared department goals and align on performance targets.
- Maintain accurate records of all client interactions, quote activity, and pipeline status to support forecasting and leadership decision-making.
- Participate in sales meetings, training, and coaching opportunities, contributing ideas and feedback that help elevate the performance of the entire Charter Sales team.
- Follow all company pricing guidelines, booking procedures, and compliance requirements when processing sales and coordinating trip logistics.
- Stay current on Jet Access fleet capabilities, off-fleet partner qualifications, and competitive market pricing to advise clients with accuracy and confidence.
- Identify process improvement opportunities within the sales workflow and share recommendations with leadership to drive efficiency and scalability.
- Support the onboarding and ramp-up of new Charter Sales Team Members by sharing knowledge, client context, and best practices.
- Complete special projects and initiatives as needed, embracing opportunities to contribute to Jet Access's continued growth and success.
The Skills You Carry In
- Minimum 2 years of experience in Part 135 charter sales, aviation travel services, or a high-volume sales environment with executive-level clients.
- Demonstrated ability to build and manage a personal book of business with measurable results in revenue generation.
- Strong consultative selling skills with the ability to understand client needs, translate them into solutions, and close business with professionalism.
- Proficiency in Microsoft Office Suite and experience with aviation operations or CRM platforms.
- Excellent written and verbal communication skills, with the ability to engage effectively across departments and with high-net-worth clientele.
- Must successfully pass background check and pre-employment drug screening.
- Deep alignment with Jet Access core values and a commitment to building lasting client relationships grounded in integrity.
- Primarily in-office environment in Fishers, IN, with periodic engagement at client-facing events and industry functions.
- Fully remote considered for experienced, non-local candidates with an established book of business.
- Availability for variable hours including evenings, weekends, and on-call coverage during peak travel periods.
- Ability to maintain focus and composure during high-volume periods with multiple simultaneous transactions.
- Valid driver's license required for travel to client meetings and off-site events.
- Professionally composed under pressure, maintaining a calm and consultative presence in high-stakes client situations.
- Clear and confident communicator who tailors style to the audience, from first-time flyers to seasoned private aviation travelers.
- Open to feedback and coaching, actively applying it to sharpen performance and strengthen client relationships.
- Relationship-first in approach, prioritizing long-term trust and loyalty over transactional wins.
- Culturally aligned with Jet Access values, showing up with positivity, integrity, and a genuine commitment to the people around you.
- Standard business hours Monday through Friday, with schedule flexibility based on client and operational needs.
- Variable hours including rotating weekends and evening shifts to support charter operations coverage.
- Some on-call availability expected during peak travel periods and for high-priority client needs.
- Consistent follow-through on commitments, managing a dynamic and shifting workload without letting details fall through.
- Active participation in sales meetings, team check-ins, and L10s as scheduled.
- Bachelor's degree in Aviation, Business, or a related field.
- Established network within the private aviation, corporate travel, or luxury services industry.
- Experience with off-fleet sourcing, broker channel management, or wholesale charter operations.
- Knowledge of aircraft types, performance characteristics, and their suitability for various trip profiles.
- Track record of exceeding sales targets in a commission-driven environment, particularly with high-value or repeat clients.
Salary : $50,000 - $75,000