What are the responsibilities and job description for the Operations Specialist position at Jennsons Installations?
Company Description Jennsons Installations focuses on simplifying the installation process while delivering a smooth, elevated experience for clients. The company is dedicated to efficient, high-quality project execution, helping customers build spaces that meet their functional and aesthetic goals. Team members collaborate closely with clients and partners to ensure clear communication, reliable service, and on-time delivery. Working at Jennsons Installations means contributing to a streamlined, customer-centered approach to building and installation projects.
Role Description The Operations Specialist is a full-time, on-site role based in Englewood, CO. This role is responsible for coordinating daily installation activities, supporting project timelines, and ensuring materials, labor, and equipment are aligned with scheduled work. The Operations Specialist will monitor workflow, track project status, and communicate updates to internal teams, installers, and clients. Responsibilities include assisting with scheduling, optimizing processes, resolving operational issues, and supporting basic sales and customer service needs. The role works closely with operations leadership to maintain quality standards, improve efficiency, and uphold a positive, professional client experience.
Qualifications
Role Description The Operations Specialist is a full-time, on-site role based in Englewood, CO. This role is responsible for coordinating daily installation activities, supporting project timelines, and ensuring materials, labor, and equipment are aligned with scheduled work. The Operations Specialist will monitor workflow, track project status, and communicate updates to internal teams, installers, and clients. Responsibilities include assisting with scheduling, optimizing processes, resolving operational issues, and supporting basic sales and customer service needs. The role works closely with operations leadership to maintain quality standards, improve efficiency, and uphold a positive, professional client experience.
Qualifications
- Candidates should possess strong Analytical Skills to review data, track project performance, and identify operational improvements.
- Candidates should possess excellent Communication skills to coordinate with team members, installers, and clients, both verbally and in writing.
- Candidates should possess Sales skills to support quoting, order follow-up, and customer relationship management when needed.
- Candidates should possess Operations Management skills to help oversee daily workflows, resource allocation, and process compliance.
- Candidates should possess Project Management skills to assist in planning, scheduling, and monitoring installation projects from start to finish.
- Additional beneficial qualifications include proficiency with scheduling and CRM software, strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
- Experience in construction, installations, logistics, or a related field is preferred, along with a high school diploma or equivalent; post-secondary education in business, operations, or a related discipline is a plus.