What are the responsibilities and job description for the Media Manager position at Jefferson Capital Systems, LLC; a Jefferson Capital, Inc. Company?
Company Information
Founded in 2002, Jefferson Capital (NASDAQ: JCAP) is an analytically driven purchaser and servicer of delinquent consumer accounts. With over two decades of experience in the consumer finance industry, we partner with major banks, auto lenders, fintech platforms, credit card issuers, utilities, and telecommunication companies.
Headquartered in Minneapolis, MN, with multiple offices in the U.S., Canada, Colombia, and the U.K., Jefferson Capital maintains a global presence focused on delivering compliant, data-backed solutions. Our commitment to integrity, respect, and fairness is central to how we operate, helping hundreds of thousands of consumers regain financial stability while protecting creditor interests. We are a solutions provider focused on innovative, compliant, and ethically grounded performance that focuses first on listening to the clients and consumers with whom we partner and serve.
Job Summary
We are seeking a highly organized, detail‑driven Manager to lead our Affidavits, Declarations, and Notary Services operations. This role oversees all aspects of document execution, compliance, notarization, and quality control, ensuring legal documentation is accurate, timely, and aligned with regulatory standards. The ideal candidate brings strong leadership, exceptional attention to detail, and experience working with sworn legal documents.
- Oversee daily operations for affidavits, declarations, sworn statements, and notarization workflows.
- Manage and mentor a team of affidavit specialists, notaries, and support staff.
- Establish and refine standard operating procedures (SOPs) to ensure accuracy, consistency, and compliance.
- Partner with Legal, Compliance, Operations, and Client Services teams to coordinate document needs and execution timelines.
- Serve as the escalation point for complex or high‑risk affidavit and declaration issues.
- Manage high‑volume affidavit production and ensure timely completion of all deliverables.
- Lead process‑improvement initiatives to increase efficiency and reduce errors.
- Track key performance metrics and provide regular reporting to leadership.
- Collaborate with clients, attorneys, and internal stakeholders to clarify requirements and resolve discrepancies.
Salary : $40,000 - $50,000