What are the responsibilities and job description for the Warehouse Supervisor position at JD.COM?
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130 bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
As a Warehouse Supervisor at JD Logistics, you’ll lead and manage daily warehouse operations in our busy Orlando, FL. distribution center. You’ll be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This is a hands-on leadership role ideal for individuals who enjoy problem-solving, leading teams, and driving results in a fast-paced environment.
What You’ll Do
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130 bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
As a Warehouse Supervisor at JD Logistics, you’ll lead and manage daily warehouse operations in our busy Orlando, FL. distribution center. You’ll be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This is a hands-on leadership role ideal for individuals who enjoy problem-solving, leading teams, and driving results in a fast-paced environment.
What You’ll Do
- Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping
- Ensure timely and accurate execution of customer orders
- Monitor productivity, adjust workflows, and address bottlenecks
- Supervise a team of warehouse associates; train, coach, and mentor team members
- Allocate labor and assign tasks to meet operational goals
- Conduct cycle counts and inventory audits to maintain accuracy
- Monitor quality control and escalate product/order discrepancies
- Enforce adherence to all warehouse safety protocols and company SOPs
- Promote a clean, organized, and safe work environment
- Communicate shift updates, challenges, and results to Warehouse Manager
- Collaborate with internal teams and clients to troubleshoot operational issues
- 3 years experience in a warehouse, distribution, or 3PL environment
- At least 1 year in a lead or supervisory role
- Strong knowledge of warehouse operations and safety procedures
- Familiarity with WMS or inventory systems preferred
- Bilingual in Mandarin Required
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.