What are the responsibilities and job description for the Domestic Transport Specialist position at JAS Worldwide?
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
In this role, the Domestic Transport Specialist will manage, and process transactions related to domestic transportation, covering trucking across border locations as well as local deliveries to customer plants, warehouses, or direct clients. Responsibilities include handling daily operational tasks and administrative duties, such as coordinating driver schedules, overseeing the loading and unloading of trailers, managing cross-docking activities, and providing excellent customer service.
ESSENTIAL FUNCTIONS:
- Coordinate and schedule shipments to ensure timely and cost-effective delivery.
- Provide accurate quotes for shipments.
- Monitor shipment status, provide updates, and address customer inquiries promptly.
- Anticipate customer needs to build and maintain strong relationships.
- Work closely with sales and other team members to address customer concerns proactively, contributing to improved business performance.
- Organize domestic shipment logistics in a professional and efficient manner.
SUPERVISORY RESPONSIBILITIES:
- The incumbent will not directly and/or indirectly supervise employees
QUALIFICATIONS:
- Minimum of 2 years in domestic truckload operations.
- Familiarity with transportation, trucking, and delivery processes, as well as experience with tracking and tracing IT systems.
- Demonstrated ability to meet performance targets and deadlines.
- Skillful in managing multiple tasks in a fast-paced environment.
- Proactive in identifying and resolving logistical challenges.
- Strong attention to detail, with excellent organizational abilities.
- Proficient in both written and verbal communication.
- Competent in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
- Capable of working independently and as part of a team, fostering a positive work environment.
- Able to perform essential duties safely.
EDUCATION AND EXPERIENCE:
- Required 2 years’ experience working in transportation or domestic trucking.
- Preferred experience working in CargoWise (C1), and ExWorks.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Preferred High School Diploma or GED equivalent.
ENVIRONMENT:
100% performed in climate-controlled internal office environment working under normal office conditions.
While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.
ADDITIONAL:
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform job responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, potential and current customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.
