What are the responsibilities and job description for the Sales Specialist position at Jared Jewelers?
Company Description Jared Jewelers is redefining how luxury is felt and expressed by delivering unique, memorable customer experiences and offering on-trend, high-quality gold and diamond fine jewelry. The company focuses on helping customers celebrate meaningful moments with carefully curated collections and personalized service. Team members are encouraged to create welcoming environments where customers feel confident in their jewelry selections. Jared Jewelers is operated by Signet Jewelers Limited, the world's largest retailer of diamond jewelry, providing strong brand recognition and opportunities for professional growth.
Role Description The Sales Specialist is a part- time to full-time on-site role based in Humble, TX, responsible for delivering exceptional customer service and driving sales in a luxury retail environment. Day-to-day activities include greeting and engaging customers, understanding their needs, presenting jewelry options, and guiding them through the purchase process. The Sales Specialist will maintain product knowledge, assist with merchandising and store presentation, and support store promotions and events. This role also involves processing transactions accurately, handling customer inquiries and concerns, and working collaboratively with team members to achieve individual and store sales goals. The Sales Specialist may assist in training new team members and supporting ongoing sales initiatives.
Qualifications
Role Description The Sales Specialist is a part- time to full-time on-site role based in Humble, TX, responsible for delivering exceptional customer service and driving sales in a luxury retail environment. Day-to-day activities include greeting and engaging customers, understanding their needs, presenting jewelry options, and guiding them through the purchase process. The Sales Specialist will maintain product knowledge, assist with merchandising and store presentation, and support store promotions and events. This role also involves processing transactions accurately, handling customer inquiries and concerns, and working collaboratively with team members to achieve individual and store sales goals. The Sales Specialist may assist in training new team members and supporting ongoing sales initiatives.
Qualifications
- Strong Communication skills, including active listening and clear, professional verbal interactions with diverse customers and team members.
- Customer Service skills focused on creating positive, memorable experiences, resolving concerns, and building long-term customer relationships.
- Sales skills with the ability to identify customer needs, recommend appropriate products, and close sales in a retail environment.
- Training and Sales Management skills to support coaching of peers, participation in sales trainings, and contribution to team performance.
- Prior retail or jewelry sales experience preferred; ability to learn detailed product information and care instructions.
- Comfort working in a fast-paced, customer-facing environment, including evenings, weekends, and holidays as needed.
- Basic math and point-of-sale system skills; reliability in handling cash and high-value merchandise.
- High school diploma or equivalent required; additional education in business, marketing, or related fields is a plus.