Maintenance Engineer I

ENGINEER

Reports to: Chief Engineer and Manager on Duty

Department: Engineering 

OUR STORY

Edgy. Social. Dynamic. This is who we are. Welcome to a fine-art inspired, boutique hotel. A place to have fun. A place where we foster a spontaneous and ever-changing environment through art and unique signature experiences. A place to create unforgettable connections and memories for our guests. Refreshingly uncommon. Anything but generic. Welcome to Janko Hospitality. 

JOB DESCRIPTION

The purpose of the Engineer at Janko Hospitality is to provide world class service to all guests. The Engineer will repair and maintain the hotel’s physical assets to keep the hotel in compliance with the state/local government requirements, the hotel’s policies/procedures and the brand’s standards for quality, cleanliness, guest satisfaction, safety and security.

ESSENTIAL DUTIES

• Flexible schedule including 1st and 2nd shifts, weekends, and holidays
• Strive for independence as a mechanic, proficient in problem analysis and efficient task planning
• Maintain equipment to minimize downtime, performing daily maintenance under Chief Engineer's guidance
• Handle upkeep for rooms and common areas: plumbing, HVAC, electrical repairs, etc.
• Perform minor repairs such as tile replacement, painting, and carpentry
• Maintain cleanliness of hotel exterior, parking lot, and landscaping, including snow removal
• Report major repair needs to Chief Engineer promptly
• Utilize basic hand and power tools proficiently, ensuring proper storage
• Coordinate with Chief Engineer for materials, tools, and supplies

 SAFETY AND SECURITY

• Return hotel keys at end of shift
• Announce presence before entering guest rooms
• Maintains security for guests and property by keeping room doors locked at all times
• Report any suspicious activity of guests, visitors or staff
• Properly label any lost/found articles and turn in to the appropriate Manager
• Perform duties in accordance with Safety and Security Policies
• Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulation
• Monitor fire alarm/life safety systems as necessary, and respond to emergencies as quickly and responsibly as possible to return the building to its normal operating status

CUSTOMER SERVICE AND GUEST SATISFACTION

• Respond to staff and guest requests for immediate repairs
• Maintain a high standard of personal appearance and proper uniform
• Greets guests, visitors and staff in a courteous and friendly manner
• Smile, acknowledge and greet guests in rooms and/or in passing
• Performs other duties as assigned, requested, or deemed necessary by management
• When asked, inspect or clean public areas to insure high level of presentation

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

• Firm and simple grasping is an ongoing requirement for all aspects of work
• Lifting, pushing, pulling of equipment and supplies up to 100 pounds, assistance when needed
• Able to stand and walk 90% of the work day and sitting is usually limited to short break
• Reaching, pushing, pulling, and bending are required 
• Twisting of the body at the waist is required
• Bending and stooping are required
• Crouching, kneeling, and crawling are required
• Climbing of stairs is required
• Must be able to read and interpret documents, write reports, and communicate clearly with guests, visitors, and staff
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

• High School Diploma or GED, with an emphasis in technical trades
• Previous experience in maintenance/grounds
• Must have working knowledge of general repair in plumbing, carpentry and finish, HVAC, refrigeration, electrical, mechanical, kitchen equipment, vehicles, energy conservation, electrical systems and controls, general building
• Previous hotel maintenance experience preferred
• Friendly demeanor and good customer service and communication skills
• Able to work efficiently under time constraints
• Possess good organization and prioritization skills
• Able to work independently and with others
• Valid state drivers license required