What are the responsibilities and job description for the Parts Sales Specialist position at James River Equipment?
Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.
As a Parts Sales Specialist, your typical responsibilities include:
- Greet walk-in customers, respond to customer telephone calls and inquiries, sells products and/or services to meet customer needs.
- Process internal (inter-company) parts transfer requests.
- Supplies Service Technicians with parts as required.
- Assists with preparing and maintaining merchandise displays.
- Verifies receipting-in of shipments and assist with placing Machine Down and Stock Orders in their proper inventory locations.
- Keep work area and assigned warehouse areas neat, clean, and organized.
- Maintains condition of department vehicles, inventory, tools and equipment.
- Participate in (annual) physical inventory
Requirements include:
- High school diploma or equivalent
- John Deere Parts experience or 3 years other parts experience, preferably automotive or other comparable equipment
- Recent experience in a customer facing position with comparable volume
- Must be able to obtain forklift certification and safely operate forklift if/when required
- Strong verbal communication skills
- Attention to detail and ability to utilize computer systems for parts look up, communication with customers and vendors- prior computer experience with CDK, online parts look up in automotive/equipment industry or comparable systems required
- Basic math skills
Physical Requirements:
- Regular and timely attendance is required.
- Participates in all job-related training and development.
- Able to move objects weighing up to 60 pounds.
Working Conditions:
- Hazards from electrical, mechanical and power equipment
- Risk of exposure to chemicals such as oils, antifreeze, volatile hydrocarbons, and battery acid
- Extremes of weather
- Mists, fumes and non-continuous noises of varying sound level and intensities
- Dust from hose saws
Above all, we are seeking a friendly team player who has an outstanding work ethic, a willingness to continue learning and growing personally and professionally, and enjoys contributing to a positive work environment!