What are the responsibilities and job description for the BDC Sales Representative position at Jaguar McLaren Aston Martin Palm Beach?
High Line Luxury Dealership is seeking a knowledgeable, professional, BDC Sales Associate in West Palm Beach!
Aston Martin, McLaren, Jaguar, Land Rover Palm Beach is seeking an experienced Automotive BDC Representative to join the department in handling high-volume inbound customer requests for a legendary luxury brand. This person must possess exceptional customer handling skills, have a great understanding of people, and be conditioned to handle the obstacles of behavioral economics. Must also have a proven track record of exceptional CSI and possess all the skills required to obtain truly outstanding customer service on a consistent basis.
A BDC agent is the backbone of a successful company, and we are looking for a team player!
Earn up to $100k annually!!
Qualifications:BDC Representative Responsibilities:
- Generate appointments and quotes by means of proactive inbound and outbound prospecting and lead activity management to qualify and market to potential customers.
- Set appointments.
- Respond to internet leads immediately.
- Work live chat program.
- Listen and be attentive to customer needs and priorities to provide appropriate suggestions and guidance on our vehicle offerings.
- Provide superior customer service and achieve the highest degree of customer satisfaction.
- Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements.
- Direct customers to product information resources, including those available on the internet.
- Check email/text frequently and respond to inquiries immediately.
- Promptly respond to call-ins and internet car sales inquiries.
- Facilitate car sales by collecting customer data.
- Perform other tasks as assigned by the BDC Manager and General Manager.
Requirements:
- Positive and energetic, excellent communication, listening and strong writing skills.
- Contribute to the overall success of the dealership by working with all customers, teams, and departments collaboratively and professionally with a positive attitude.
- Meet and exceed established sales goals.
- Follow established sales techniques and processes.
- Attend all required training, whether online or in person.
- Maintain professional demeanor and exhibit positive communication skills (verbal and written) and strong work ethic.
- Strong Computer skills a must.
- Acceptable attendance is mandatory. Weekend availability required.
- Must be able to perform all essential functions and physical demands within a fast-paced work environment, with or without reasonable accommodation.
- Ability to pass background check and pre-employment drug screen.
Benefits:
- 401(k) with employer match
- Dental insurance
- Vision insurance
- Disability insurance
- Health insurance
- Vacation
DFWP/EOE
Salary : $100,000