Community Engagement Coordinator

• Serve as the Community Engagement department administrator.
• Monitor department email.
• Attend scheduled meetings with partners and artists to take notes.
• Ensure the institutional calendars are up-to-date with all program information.
• Manage the studio scheduling requests on behalf of the department.
• Act as the primary documenter for department meetings, programs, and forums as assigned.
• Assist with data entry, data hygiene, and upkeep in the organizational database (Tessitura) as assigned.
• Draft program copy, program reports, and proofread materials.
• Support receipt tracking, budget monitoring, and clerical duties with invoice tracking. 
• Event Documentation.
• Draft and proofread program copy, internal documents, and reports.

• Provide in-person support for Community Engagement programs on campus and throughout the region, including (but not limited to): Elementary school field trips; Public classes and workshops; Day at the Pillow visits; Community events and forums, and Festival programming.
• Events regularly occur on evenings and weekends.
• Responsibilities include preparing materials, setting up and breaking down spaces, registering participants, collecting payments, welcoming the public, supporting artists, and providing customer service.
• Support Curriculum in Motion (CIM) Institute modules as assigned.

• Assist with outreach, membership renewals, and ongoing communications.
• Support onsite and virtual programming, including the annual College Partner Convening.
• Facilitate campus tours and greet guests for College Partner site visits.
• Coordinate with Archives staff for site visits as needed.

• Coordinate community tabling opportunities by identifying events, scheduling participation, and preparing materials.
• Attend community gatherings and meetings to build relationships and represent Jacob’s Pillow within Berkshire County.

• Office setting: Remaining in a stationary position for extended periods, moving within the office space as necessary. 
• Frequent interruptions.
• Working regularly outdoors in all weather conditions, including inclement weather.
• Working regularly in wooded areas with exposure to native wildlife, including, but not limited to, rodents, ticks, and mosquitos.
• Working regularly in community public spaces such as libraries, event venues, Farmers Markets, etc.
• Move objects across campus, with or without assistance, such as tables, chairs, and event supplies. 
• Ability to work evenings and weekends.

• Minimum of one year of administrative work experience.
• Ability to listen deeply with sensitivity and respond to nuance and changing circumstances.
• Maintain the goal of growing confidence and trust between staff, artists, and the community with authentic, caring responses.
• Attitude of openness, generosity, creative solution-seeking, and joy.
• Ability to balance organization and flexibility. 
• Ability to multi-task between multiple programs and projects simultaneously.
• Highly effective oral and written communication skills via email, phone calls, video conferencing, and in-person.
• Openness to engaging in class/workshop content and experiences.
• Ability to work independently and as part of a team.
• Proficiency with Google applications such as Gmail, Google Docs, and Google Sheets.
• Proficiency with Microsoft Office.
• Experience with customer relationship management software such as Tessitura preferred.
• Proficient in utilizing graphic design tools like Canva.
• Bilingual is a plus but not required. 

Salary : $20 - $25