Lead Parking Attendant

• Greet and provide courteous service to all Patrons.
• Manage the parking lot during all festival show days as well as in the case of special events or activities. 
• Direct motorists to parking areas or parking spaces using hand signals or flashlights as necessary.
• Assist with locating vehicles or providing patrons with instructions for locating vehicles.
• Direct Operations Assistant in their roles as parking attendants.
• Remain in constant contact with the Operations Supervisor and Night Shift Manager.
• Contact the Operations Supervisor and Night Shift Manager in the case of disputes or incidents. 
• Take the lead in gathering information for incident reports in the case of a dispute or accident.
• Assist in directing golf cart drivers for pick-ups and drop-offs.
• Assist Facilities, Safety and Security in maintaining a clean parking lot by leading regular cleanings and by reporting any areas in need of maintenance or repair.
• Participate in the activation of Weather Plans for the Henry J. Leir Stage as well as other locations on campus.
• Completion of Adult/Child CPR, First Aid, and Cultural Competency Training (provided to all seasonal staff prior to the Festival)

REQUIRED QUALIFICATIONS 

• Excellent customer service skills.
• Exceptional communication skills and the ability to convey information effectively.
• Ability to work independently and lead a team.
• Strong attention to detail.
• Willingness to be helpful and adjust priorities at a moment’s notice.
• Ability to stay calm, positive, and patient in stressful situations.
• Ability to work flexible shift hours (days, evenings, weekends, and holidays).

PREFERRED QUALIFICATION

• Outgoing and enthusiastic personality.
• Experience working as a parking lot attendant or other operational position.
• Experience working in the performing arts industry.
• Bystander Intervention Training or Experience.
• Conflict resolution training.

SKILLS & QUALITIES

• Active commitment to continuous learning as well as Inclusion, Diversity, Equity, and Accessibility.
• Ability to work proactively, kindly, creatively, flexibly, and collaboratively.
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WORKING CONDITIONS & PHYSICAL DEMANDS

• Working in wooded areas with exposure to native wildlife including, but not limited to, rodents, ticks, and mosquitos.
• Working outdoors in all weather conditions including inclement weather. 
• Working 6-day work weeks including early mornings, late evenings, and weekends during Festival weeks and non-Festival programming.
• Moving equipment up to 50 lbs alone or with assistance.
• Moving through and between multiple locations throughout the entire campus.
• Remaining in a stationary position for extended periods of time.
• Working at heights above 6 feet and up to 30 feet.
• Ascending and descending straight and step ladders.
• Operating push around or drivable person lifts including at heights.
• Working in show conditions with theatrical and atmospheric elements including but not limited to: fog, haze, strobes, dim lights, and loud sounds.

APPLICATION PROCESS

*We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you’ve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team driven by creativity, curiosity, inclusion, integrity, flexibility, and partnership.

HIRING PROCESS

1. Apply: Interested individuals are encouraged to send a cover letter, resume, and references by submitting an application using the “Apply” buttons below. Video and/or audio applications are welcome (though not required) in addition to written expressions of interest.
2. Interview: Pre-Screen on Zoom, 1-2  interviews with Hiring Manager and other JP staff on Zoom.
3. Supplemental Materials: A writing sample, spreadsheet example, or other relevant materials may be requested from candidates should they be a top candidate. 

If you need accommodations to make this application process happen, please connect with us at hr@jacobspillow.org.. We will work to support you through the application process via email, phone call, and/or video chat.