Operations Assistant

• Greet and provide courteous service to all Patrons.
• Direct motorists to parking areas or parking spaces using hand signals or flashlights as necessary.
• Drive patrons in golf carts to various locations taking special care to provide a safe and positive trip.
• Assist with locating vehicles or providing patrons with instructions for locating vehicles.
• Assist in the set-up, take-down, cleaning, and maintenance of tents and dance studios for events and activities.
• Participate in the activation of Weather Plans for the Henry J. Leir Stage as well as other locations on campus.
• Assist the Production Department staff in work calls at the Ted Shawn Theatre, Doris Duke Theatre, and Henry J. Lear Stage.
• Assist the Evening Shift Manager in Facilities-related tasks as needed cleaning restrooms and outdoor gathering areas.  

REQUIRED QUALIFICATIONS 

• Willingness to work with the public.
• Ability to work independently and on a team.
• Strong attention to detail.
• Willingness to be helpful and adjust priorities at a moment’s notice.
• Ability to work flexible shift hours (days, evenings, weekends, and holidays).

PREFERRED QUALIFICATION

• Excellent customer service skills.
• Exceptional communication skills and the ability to convey information effectively.
• Outgoing and enthusiastic personality.
• Experience working in the performing arts industry.
• Basic knowledge of theatrical production.

SKILLS & QUALITIES

• Active commitment to continuous learning as well as Inclusion, Diversity, Equity, and Accessibility.
• Ability to work proactively, kindly, creatively, flexibly, and collaboratively.

WORKING CONDITIONS & PHYSICAL DEMANDS

• Working in wooded areas with exposure to native wildlife including, but not limited to, rodents, ticks, and mosquitos.
• Working outdoors in all weather conditions including inclement weather. 
• Working 6-day work weeks including early mornings, late evenings, and weekends during Festival weeks and non-Festival programming.
• Moving equipment up to 50 lbs alone or with assistance.
• Moving through and between multiple locations throughout the entire campus.
• Remaining in a stationary position for extended periods of time.
• Working at heights above 6 feet and up to 30 feet.
• Ascending and descending straight and step ladders.
• Operating push around or drivable person lifts including at heights.
• Working in show conditions with theatrical and atmospheric elements including but not limited to: fog, haze, strobes, dim lights, and loud sounds.

APPLICATION PROCESS

*We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you’ve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team driven by creativity, curiosity, inclusion, integrity, flexibility, and partnership.

HIRING PROCESS

1. Apply: Interested individuals are encouraged to send a cover letter, resume, and references by submitting an application using the “Apply” buttons below. Video and/or audio applications are welcome (though not required) in addition to written expressions of interest.
2. Interview: Pre-Screen on Zoom, 1-2  interviews with Hiring Manager and other JP staff on Zoom.
3. Supplemental Materials: A writing sample, spreadsheet example, or other relevant materials may be requested from candidates should they be a top candidate. 

If you need accommodations to make this application process happen, please connect with us at hr@jacobspillow.org.. We will work to support you through the application process via email, phone call, and/or video chat.