Social Service Liaison

Jacob's Hope is a dedicated and compassionate 501(c)(3) non-profit organization that provides crucial care to substance-exposed newborns and prenatal support to mothers in need in Arizona. Our mission is to ensure a safe and nurturing environment for both mother and child during this critical phase of their lives. We provide 24-hour care to substance-exposed newborns and support to moms on the path to recovery, for a happy and healthy life.

Pregnant women with SUD face unique emotional and psychological challenges during their pregnancy journey. The fear of their baby being taken away due to their substance use often intensifies their anxiety and prevents them from seeking the necessary support and care they require. It is imperative that we work together to combat not only social stigma, but institutional stigma and create a system that supports and empowers these women to seek the help they need. As a trauma informed advocate for mental health and the well-being of individuals facing substance use challenges, the Social Service Liaison Is essential to address these concerns and foster a supportive environment for these women. Case Managers, DSP's, BHT's and Navigators encouraged to apply.

The Social Service Liaison (SSS) plays a critical role in the overall success of the organization. The SSS works in conjunction as part of a multi-disciplinary team made up of Registered Nurses (RN), Nursing Assistants (NA), Behavioral Health Director, and administrative supports. Your role is to walk along side expectant mothers with a substance use disorder, helping them get the supports and services they need for a happy, healthy, and safe pregnancy.

• Individual education to expectant moms
• Provide education to the community (especially DCS workers) about SUD in pregnancy and about Jacob’s Hope’s services and programs
• Case management for expectant moms enrolling in our program
• Care Coordination, assisting moms to enroll in other supportive services (treatment, counseling, housing, OB care, parenting classes, etc.)
• Performs administrative work in support of the program.
• Demonstrate excellent oral, written and electronic communication skills.
• Community outreach to try and reach expectant moms with SUD in the community
• Ensure the coordination of information and confidentiality of communications within the organization.
• Demonstrate and maintain professional and productive working relationships within the organization's staff, and community.
• Assist in accessing community services/resources.
• Attend staff meetings as required
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.
• Attend community events and promote the organization’s services
• Maintain open communication with Mom’s and caregivers, provide follow-up to Behavioral Health Director and clinical staff as necessary

Qualifications and education requirements

• Must be at least 21 years old and requires a High School Diploma or GED (General Equivalency Diploma,)
• Must have reliable transportation
• Must be able to report to our nursery in Mesa (Country Club and Brown)
• Must have or be willing to obtain (and maintain) a Level I Fingerprint Clearance Card
• Must have or willing to obtain CPR Training
• Must provide evidence of being free from active tuberculosis (can assist with testing)
• Must have season flu vaccine or wear a mask in the building
• Social work background preferred (but not required)
• Behavioral health experience preferred (but not required)
• DCS experience preferred (but not required)
• Lived experience accepted (peer support certification not required)
• DSP’s, Navigators, BHT's, Case Managers, and Social Work Students encouraged to apply

Additional notes

This is an in-office position at our Nursery in Mesa with some remote work when necessary (including meeting with expectant mothers in the community).

Job Types: Full-time, Part-time

Pay: Up to $50,000.00 per year

Benefits:

• Mileage reimbursement

Application Question(s):

• Please list your social work experience, substance use disorder experience (SUD/OUD), behavioral health, or related experience you feel makes you qualified for the position.
• The position pays up to $50,000 per year and schedule includes 35-40 hours per week, with sick-time benefits only. Do you accept these terms?
• Do you have your own personal reliable transportation?

Work Location: In person

Salary : $50,000