Community Outreach Specialist

Jacob's Hope is a dedicated and compassionate 501(c)(3) non-profit organization that provides crucial care to substance-exposed newborns and prenatal support to mothers in need in Arizona. Our mission is to ensure a safe and nurturing environment for both mother and child during this critical phase of their lives. We provide 24-hour care to substance-exposed newborns and support to moms on the path to recovery, for a happy and healthy life.

Pregnant women with SUD face unique emotional and psychological challenges during their pregnancy journey. The fear of their baby being taken away due to their substance use often intensifies their anxiety and prevents them from seeking the necessary support and care they require. It is imperative that we work together to combat not only social stigma, but institutional stigma and create a system that supports and empowers these women to seek the help they need. As a trauma-informed advocate for the well-being of women facing substance use challenges, the Outreach Specialist is essential in community outreach, fostering partnerships, building awareness, and ensuring expectant mothers have access to the services they need.

The Outreach Specialist plays a critical role in the overall success of the organization. The Outreach Specialist works in conjunction as part of a multi-disciplinary team made up of Registered Nurses (RN), Nursing Assistants (NA), Behavioral Health Director, and administrative supports. Your role is to represent Jacob’s Hope in the community by attending networking and community events, presentations, and outreach opportunities, fostering strong relationships with treatment providers, and other organizations that support expectant mothers with substance use disorders.

Responsibilities:

• Lead community outreach efforts to expand awareness of Jacob’s Hope and its services.
• Attend networking events, community meetings, and conferences to represent the organization.
• Build and maintain relationships with treatment providers, behavioral health organizations, DCS, and other key partners that support pregnant and parenting women.
• Deliver presentations to staff meetings, DCS offices, community organizations, and other groups about substance use in pregnancy and Jacob’s Hope programs.
• Identify referral opportunities and cultivate strong, sustainable partnerships that connect expectant mothers with care.
• Work collaboratively with the Social Service Liaison, Behavioral Health Director, and administrative staff to ensure coordinated outreach and follow-up.
• Demonstrate excellent oral, written, and electronic communication skills.
• Ensure confidentiality of communications and maintain professional relationships with staff, partners, and community members.
• Support outreach reporting requirements for grants and internal tracking.
• Travel primarily within Mesa and surrounding communities for events, presentations, and partner meetings.
• Other duties as assigned to meet organizational needs.

Qualifications and education requirements

• Must be at least 21 years old and requires a High School Diploma or GED.
• Must have reliable transportation (mileage reimbursement offered).
• Must be able to report to our nursery in Mesa (Country Club and Brown).
• Must have or be willing to obtain (and maintain) a Level I Fingerprint Clearance Card.
• Must have or be willing to obtain CPR Training.
• Must provide evidence of being free from active tuberculosis (can assist with testing).
• Must have seasonal flu vaccine or wear a mask in the building.
• Behavioral health, social work, or business development background preferred (but not required).
• Experience in community outreach, relationship building, or case management preferred.
• DCS experience a plus.
• Friendly, outgoing personality with strong networking skills.
• Lived experience accepted (peer support certification not required).
• DSPs, Navigators, BHTs, Case Managers, and Social Work students encouraged to apply.

Additional notes

This is a primarily community-facing role with travel to events, meetings, and outreach opportunities. Work is based out of our Nursery in Mesa, AZ, with travel throughout Mesa and surrounding cities. The ideal candidate is outgoing, approachable, and comfortable meeting new people, speaking in front of groups, and representing Jacob’s Hope at community events, including hosting vendor tables and presentations.

Job Type: Full-time

Pay: Up to $45,000.00 per year

Benefits:

• Mileage reimbursement

Application Question(s):

• Please list your social work experience, substance use disorder experience (SUD/OUD), behavioral health, or related experience you feel makes you qualified for the position.
• Do you feel comfortable speaking in front of a group and at networking events?
• The position pays $21-22 per hour and schedule includes 35-40 hours per week, with sick-time benefits only. Do you accept these terms?

Ability to Commute:

• Mesa, AZ 85201 (Required)

Work Location: Hybrid remote in Mesa, AZ 85201

Salary : $45,000