Next Steps Housing Noavigator(Bilingual)

PURPOSE: Work directly and unconditionally with young adults before, during, and after staying in the transitional living program (TLP), in acquiring permanent housing; meeting basic needs, completing assessments, setting goals, and exiting safely; maintain collaboration with young adults and others to implement appropriate services and transition plans; assist young adults in connecting with their community, maintaining permanent housing, engaging in education and/or employment, and overall maximizing self-sufficiency and minimizing the need for future services.

RESPONSIBILITIES:

TLP Residence Support-

• Maintain a consistent schedule to assist in support services (e.g. academic enrichment, skills-building), ensure procedures and plans are being followed by staff, and maintain the safety of everyone on site

• Provide 24-hour crisis intervention (on-call) on scheduled weekends or as assigned, which may include, but is not limited to, mitigating resident conflict, notifying law enforcement in the case of law violations, assisting residents with health-related emergencies, and following protocols to ensure the safety of residents on the property, utilizing the Program Manager and/or Program Director as needed

• Act as a leader and positive role model for staff and young adults by demonstrating positive interpersonal communications, critical-thinking, problem-solving, conflict resolution, following through on projects, and supporting colleagues in their work

• Practice and model best practices with regard to confidentiality, harm reduction, positive youth development, trauma informed care, cultural competency, and case management

• Operate the video security systems, save relevant footage, and assist in property checks, to support accountability and safety

Housing Navigation-

• Provide housing navigation and other services to young adults–with a diversity of backgrounds TLP–in coordination with the Next Steps Program Manager and collaboratively with other staff

o Provide direct services to young adults including crisis intervention, conflict resolution, and skill-building

o Meet weekly with assigned young adults, generally at their TLP residence or throughout the service area

o Implement, review progress on, and modify–plans regarding moving into permanent housing upon exiting the residence

o Assist young adults with formulation of SMART case management goals regarding housing and related topics

o Actively assist young adults in-person in achieving case management goals, gaining skills, and acquiring resources, while providing pathways toward overcoming barriers, taking personal responsibility over choices and consequences, and self-sufficiency, thereby minimizing the need for future services

o Assist young adults in learning skills, such as sustainable budgeting, maintaining good credit, rental applications, fair housing laws, housing options, rental leases, tenant rights/responsibilities, communication with landlords, required and minimum amenities, and communication and conflict resolution with housemates

o Create and maintain a local housing resource list, including, but not limited to, rental properties, utilities, and estimated costs

o Supports housing references, determining on time payments of rent and cleanliness of spaces

• Attend meetings and maintain relationships with housing authorities, landlords, rental agencies, tenant advocacy groups, housing assistance assistance providers, et al.

• Collaborate with fellow service providers

• Initiate consistent and open communication with youth, families, and providers to achieve the above

• Provide interagency referrals and act as intermediary, as needed

• Advocate and obtain services and resources for young adults through various community, county, state, and federal programs, including educating and empowering young adults in self-advocacy, eligibility, and

other information

• Attend agency/wrap meetings on behalf of and with young adults; initiate and lead meetings if needed

• Assist Aftercare Case Manager in creating aftercare plans before each young adult exits from the TLP residence

• Consistently, timely, and accurately document all services provided in progress notes, files, logs, etc.

Other-

• Work primarily in the TLP residences, as well as in communities throughout Linn, Benton, Lincoln, and surrounding counties for meetings with young adults, referral sources, service providers, and colleagues

• Collaborate with fellow TLP staff to maintain consistent and high-quality services to all young adults served

• Collaborate with Case Managers from across the continuum of programs to maintain consistent and high-quality services to all youth served

• Attend scheduled Positive Youth Development activities, groups, etc. with young adults

• Facilitate celebrations of young adults’ birthdays, graduations, and other milestones

• Maintain databases for tracking young adult goals, progress, and outcomes

• Maintain resident file storage areas

• Facilitate prevention groups in schools, in collaboration with the Outreach Team

• Attend and participate in all required meetings

• Participate in continued education, certification, and professional development consistently

• Train to work in overnight shelters and fill in for Youth Advocate shifts at overnight shelters for minors, to maintain their 24-hour services, as needed, which may include overnight

• Perform other duties and tasks as assigned

• This position reports to the Next Steps Program Manager

QUALIFICATIONS:

• Required-

o Bachelor’s degree in human services or related field --OR-- 2 years experience working with runaway & homeless youth (RHY) or youth in crisis

o Certification in first aid, CPR, and Oregon food handler's card within 30 days of hire

o Ability to pass a criminal history and abuse record check

o Ability to maintain an acceptable driving record, valid driver’s license, automobile insurance, and reliable transportation (use of a personal vehicle throughout Linn, Benton, Lincoln and surrounding counties will be needed and mileage is reimbursed)

o Ability to successfully complete accurate documentation and administrative tasks

o Ability and willingness to work flexible hours, including some evenings and weekends to meet the needs of the young adults and program

o Ability to work effectively both independently and as a member of an integrated team, relate effectively with young adults, family, colleagues, community members, and referral sources in a flexible, sometimes stressful, unstructured work environment

o Ability to demonstrate cultural sensitivity and work with people from diverse cultural backgrounds, maintain confidentiality, engage in respectful and collaborative problem solving, and present with professional appearance appropriate to the position

• Preferred-

o Bilingual in Spanish & English and/or Multicultural

o Case Management experience

o Experience working with community partners and social service agencies

o Possess an understanding and knowledge of adolescent developmental issues, evidence-based practices, and alternative solution-focused case management approaches to address objectives

PAY & BENEFITS: Salary starts at $47,465.60/year ($22.82/hour equivalent), plus $1,040/year ($0.50/hour equiv.) for bilingual Spanish & English. Benefits include paid time off and holidays, employer-paid medical and dental insurance, voluntary vision insurance, Oregon Saves retirement plan, Employee Assistance Program (EAP), and discounted products and services.

Job Type: Full-time

Pay: $22.82 per hour

Expected hours: 40 per week

Work Location: In person

Salary : $1,040 - $47,466