What are the responsibilities and job description for the Manager, Supply Chain and Quality Assurance position at JAC Recruitment?
Company Overview
Our client is the U.S. subsidiary of a leading Asia-based restaurant group, offering interactive dining experiences across multiple states and regions in North America. With over 500 locations globally, the U.S. entity was established in 2021 and operates with a flexible, collaborative structure that emphasizes cross-border teamwork.
Position Summary
The Supply Chain & Quality Assurance Manager will oversee all activities related to product selection, procurement, production, and distribution. As a strategic leader in quality assurance, supply chain, and menu development for U.S. operations, this role will drive food safety, operational excellence, and continuous menu innovation.
This is a hybrid position based in Ventura County, CA, with remote work as the primary mode and weekly in-person meetings. Occasional travel within the region may be required.
Responsibilities
Quality Assurance & Food Safety
This position includes the following physical requirements necessary to perform the job:
Salary / Benefits
Salary: USD 80,000–120,000 annually (commensurate with experience)
Benefits: Health insurance (80% employer-paid base plan), Retirement plan and Flexible paid time off
Others
Background Check-Employment is contingent upon the successful completion of a background check, in accordance with applicable laws.
#countryUS
Our client is the U.S. subsidiary of a leading Asia-based restaurant group, offering interactive dining experiences across multiple states and regions in North America. With over 500 locations globally, the U.S. entity was established in 2021 and operates with a flexible, collaborative structure that emphasizes cross-border teamwork.
Position Summary
The Supply Chain & Quality Assurance Manager will oversee all activities related to product selection, procurement, production, and distribution. As a strategic leader in quality assurance, supply chain, and menu development for U.S. operations, this role will drive food safety, operational excellence, and continuous menu innovation.
This is a hybrid position based in Ventura County, CA, with remote work as the primary mode and weekly in-person meetings. Occasional travel within the region may be required.
Responsibilities
Quality Assurance & Food Safety
- Develop and implement a comprehensive quality assurance framework covering hygiene, safety, and product quality across all locations
- Conduct audits of factories, warehouses, and stores; implement corrective and preventive actions based on findings
- Ensure ongoing compliance with local, state, and federal health regulations; build relationships with regulatory agencies
- Respond to food safety incidents (e.g., allergens, foreign objects) and develop improvement plans
- Define performance metrics to evaluate supply chain efficiency and effectiveness
- Analyze inventory and operational processes to propose improvements for profitability and efficiency
- Negotiate pricing and delivery terms with suppliers, vendors, and logistics partners
- Coordinate import, customs clearance, and logistics; develop risk mitigation strategies across regions
- Lead supply chain expansion into Canada and future markets
- Monitor supplier/vendor performance and lead selection and evaluation of new partners
- Lead development of new menu items, including seasonal and region-specific offerings
- Organize tasting sessions, gather feedback, and incorporate improvements
- Collaborate with cross-functional teams to launch new products, create SOPs, and manage rollouts
- Work with the finance team to verify invoices, review pricing changes, and analyze product usage
- Align U.S. operations with global standards through close collaboration with regional teams
- Coordinate cross-border projects, share best practices, and support knowledge transfer
- Build strong relationships with global teams to promote sustainable growth
- Perform other related tasks as assigned
- Bilingual proficiency in Japanese and English with strong communication, negotiation, and stakeholder management skills
- Strong analytical, logical thinking, and problem-solving abilities
- Creative mindset with a balance of innovation and execution
- Ability to set and manage both short- and long-term goals
- Proven ability to collaborate across departments, especially with regional teams
- Willingness to work approximately 50 hours per week with flexibility in scheduling as needed
This position includes the following physical requirements necessary to perform the job:
- Prolonged periods of sitting or standing (up to 8–10 hours)
- Movement throughout facilities as needed
- Ability to lift and carry items up to 50 lbs (23 kg)
- Repetitive manual tasks such as handling documents, operating equipment, and inspecting products
- Visual tasks including data analysis, product inspection, and computer use
- Other physical activities as required for job performance
Salary / Benefits
Salary: USD 80,000–120,000 annually (commensurate with experience)
Benefits: Health insurance (80% employer-paid base plan), Retirement plan and Flexible paid time off
Others
Background Check-Employment is contingent upon the successful completion of a background check, in accordance with applicable laws.
#countryUS
Salary : $80,000 - $120,000