What are the responsibilities and job description for the Japanese Bilingual Sr. Client Relationship Specialist position at JAC Recruitment?
Position Summary
Our client is a Major financial institution and is looking for a Japanese Bilingual Sr Client Relationship in Los Angeles CA.
This position needs to commute to Los Angeles office 3 times a week.
Responsibilities
SALARY USD 65,000-75,000 depending on experience and qualifications. Eligible for a discretionary bonus program.
Benefits
BENEFITS Medical, dental vision, 401K and others
#countryUS
Our client is a Major financial institution and is looking for a Japanese Bilingual Sr Client Relationship in Los Angeles CA.
This position needs to commute to Los Angeles office 3 times a week.
Responsibilities
- Act as a liaison between clients and internal teams to ensure timely and accurate processing of banking transactions, including loans (committed/uncommitted), foreign exchange, and deposits.
- Collect, verify, and update client profile documents, including company information, authorized signers/users, and product-specific access rights.
- Upload and manage digital files in internal systems, ensuring completeness and accuracy.
- Provide backup support to team members to maintain departmental productivity.
- Support client onboarding and account maintenance processes.
- Ensure confidentiality and compliance in all client interactions.
- Build strong relationships with key clients and provide tailored solutions to meet their business needs.
- Collaborate with senior staff to develop and implement client relationship strategies.
- 5–7 years of experience in client relationship management within banking or financial services.
- Strong knowledge of banking products, services, and regulatory requirements.
- Bilingual in English and Japanese; additional language skills are a plus.
- Excellent communication, interpersonal, and problem-solving skills.
- High attention to detail and accuracy in handling financial transactions and documentation.
- Experience leading or coordinating cross-functional projects.
- Ability to cross-train team members and foster a collaborative team environment.
- Professional, reliable, and committed to client satisfaction.
- Able to remain composed and effective under pressure or during periods of change.
SALARY USD 65,000-75,000 depending on experience and qualifications. Eligible for a discretionary bonus program.
Benefits
BENEFITS Medical, dental vision, 401K and others
#countryUS
Salary : $65,000 - $75,000