Inside Sales

Position Summary

The inside sales position provides comprehensive support and analysis for outside sales employees to achieve the company’s goals for growth and the highest levels of customer satisfaction. This person will work directly with the sales, marketing, customer operations and other departments across the group companies including Japan headquarters and other overseas offices to facilitate all necessary sales activities in this regard.

Responsibilities

• Respond to customer inquiries regarding product specifications, compliance documents, and coordinate with internal teams to meet customer and company goals.
• Support the sales team by retrieving technical documents, preparing requested materials, and managing sample orders and delivery schedules.
• Handle RFQs and quotations by reviewing customer requests, validating item details, and maintaining accurate records.
• Manage customer master records, including registration workflows, pricing updates, and system uploads.
• Resolve order errors and blocked transactions by coordinating with account managers and customer service teams.
• Process urgent sample requests, manage inventory, prepare shipping documents, and ensure proper sample stock levels.
  
  
  

Qualifications

• High school diploma required; college degree in Business Administration preferred
• 3 years of experience in sales coordination, customer service, or related roles
• Solid understanding of sales and customer service practices
• Familiarity with electronic components and devices
• Proficient in enterprise software (e.g., SAP, Microsoft Dynamics CRM)
• Strong skills in Microsoft Outlook, Excel, Word, and PowerPoint
• Excellent communication skills with a professional and courteous manner
• Detail-oriented with strong organizational and multitasking abilities
• Able to work independently with minimal supervision
• Comfortable with extended periods of sitting and occasional standing
  
  
  

BASE SALARY USD55,000-60,000 (DOE)

LOCATION San Diego, CA

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